Mercedes-Benz of North Haven

Customer Service Screw Up Made (and confirmed) an appointment to inspect/test drive a specific CPO Mercedes Benz. Drove/sat in traffic for 2 hours only to find out they had sol Made (and confirmed) an appointment to inspect/test drive a specific CPO Mercedes Benz. Drove/sat in traffic for 2 hours only to find out they had sold it. I had reconfirmed the appointment earlier in the day. Sales staff blamed each other for not calling to tell me the car had been sold. Honestly not surprised the car sold because it was fairly priced. More

Great service Excellent service. Punctual, Service Superior. Very Satisfied! From appointment scheduling to return of vehicle everything was handled professionally Excellent service. Punctual, Service Superior. Very Satisfied! From appointment scheduling to return of vehicle everything was handled professionally and to my satisfaction. I highly recommend Mercedes Benz New of North Haven More

Excellent experience. Excellent service- very professional. Michael Jordan set me up with a prepaid service plan that was very economical & saved about 50% of my projected Excellent service- very professional. Michael Jordan set me up with a prepaid service plan that was very economical & saved about 50% of my projected maintenance costs over the next year. More

The wait time was longer then I expected. I gave a good mark for price, because it just seemed more than I expected. All in all it was a great experience, and I was satisfied. I gave a good mark for price, because it just seemed more than I expected. All in all it was a great experience, and I was satisfied. More

Great Service Valets were exceptional, Service Superior. Very Satisfied! From appointment scheduling to return of vehicle everything was handled professionally and Valets were exceptional, Service Superior. Very Satisfied! From appointment scheduling to return of vehicle everything was handled professionally and to my satisfaction. I highly recommend Mercedes Benz New of North Haven More

Very Satisfied Customer Thank you for making a routine service so pleasant. All staff are courteous, friendly and helpful! They really know how to take care of their custome Thank you for making a routine service so pleasant. All staff are courteous, friendly and helpful! They really know how to take care of their customers there. More

Great experience Very happy with overall service. People were very nice. I liked having the car washed and then vacuumed. The cost was a little high though. Very happy with overall service. People were very nice. I liked having the car washed and then vacuumed. The cost was a little high though. More

Emergency Service Tire blow out at 5:15 pm on I- 91. Limp it into the dealer and even though the service is closed they took care of it for me right away. I was back Tire blow out at 5:15 pm on I- 91. Limp it into the dealer and even though the service is closed they took care of it for me right away. I was back on the road in 1/2hr. More

Very satisfied MB of North Haven has always treated me well in service. Their prices are reasonable compared to other delerships and I appreciate their servie coupo MB of North Haven has always treated me well in service. Their prices are reasonable compared to other delerships and I appreciate their servie coupons (unlike New Country in Hartford which is ridiculously absurd in their prices. That said, I did change service advisors because my advisor last year said I needed a new battery because it did not pass some test and a year later, I have not had any problems with my battery. I think he was just trying to sell me a battery. My current SA is very knowledgeable and friendly. Thank you Mauro Motors. More

Service Extremely professional staff. Very informative on service needs. I wish I brought my other Mercedes here for service. Mercedes has a stigma for being Extremely professional staff. Very informative on service needs. I wish I brought my other Mercedes here for service. Mercedes has a stigma for being over priced on service, but I have from rates reasonable. Mercedes Benz of North Haven will be the only one to service my vehicles. More