Mercedes-Benz of North Olmsted

Impressed how friendly everyone was and our sales Impressed how friendly everyone was and our sales consultant Nick Cleary's knowledge of the vehicle/mercedes history & safety / and the fact he foll Impressed how friendly everyone was and our sales consultant Nick Cleary's knowledge of the vehicle/mercedes history & safety / and the fact he follows up to ask if we have any questions and be sure we are satisfied and enjoying our car. More

Horrible experience. Lied to from moment I walked in the dealership. Too many issues to discuss. My advice--go anywhere else to buy your car. dealership. Too many issues to discuss. My advice--go anywhere else to buy your car. More

We recently leased a 2013 SL550 and had a wonderful experience. Dolores "Dee" Wolfe was an absolute pleasure to work with!!! She answered all our questions and was very knowledgeable. She even took experience. Dolores "Dee" Wolfe was an absolute pleasure to work with!!! She answered all our questions and was very knowledgeable. She even took time out of her vacation to find out the status of the delivery. We couldn't be happier with our experience and will definitely consider her and this dealership in any future purchases!!! We absolutely love our new car!!! Thank you Dee for your excellent customer service!!! It was a pleasure working with you!!! More

I just leased the new 2013 SL 550 from Mercedes Benz of North Olmsted. The salesperson name was Dolores "Dee" Wolfe. She was a amazing person to deal with and made every step as easy as possible to comple North Olmsted. The salesperson name was Dolores "Dee" Wolfe. She was a amazing person to deal with and made every step as easy as possible to complete the deal. Everything she told me was 100% and never tried to take advantage of me like most dealers do. If you looking for a car she the one you need to talk to. Thanks again for everything the car is gorgeous I couldnt be more happier More

This was my first time purchasing a car via the internet. I chatted online with a representative name Mitch Litam, about the car I was interested in. He was very friendly and helpful in answering all of my I chatted online with a representative name Mitch Litam, about the car I was interested in. He was very friendly and helpful in answering all of my questions. He suggested we speak on the phone to address any additional questions. After doing that, they allowed me to put a hold on the car so I could think about buying it, over the weekend. The following Monday, Mitch and I worked together to get the deal done. I had paperwork in my hand, via Fedex, on Tuesday and the car was mine on Wednesday. Then they offered to ship the car directly to my house. I couldn't have asked for a better experience! Mitch was great! I'd highly recommend him, and this dealership to anyone at anytime. More

While researching a new car to lease, my wife had seen a Mercedes Benz of Bedford TV ad so we decided to visit the Mercedes Benz dealership in North Olmsted. We were approached by Salesman Nick Cleary, who Mercedes Benz of Bedford TV ad so we decided to visit the Mercedes Benz dealership in North Olmsted. We were approached by Salesman Nick Cleary, who invited us to his office. After much discussion Mr. Cleary, along with the agency General Manager, presented us with an offer which was agreed upon the following day. The offer included assuming the balance of the lease on my present car, a 2011 Hyundai Sonata. We were VERY satisfied with the lease agreement and appreciate the professional way in which Nick Cleary and Mr. Rosa handled our lease. The two gentlemen are an asset to your dealership and I would not hesitate to refer my relatives and friends. In fact, I understand my good friend, Tom Corrigan of Corrigan-Cracium funeral homes, has already paid Nick a visit. Thank you, Bill Minek Councilman Ward 2 City of Fariview Park 440-331-2017 More

Sales person was very courteous, knowledgeable with no pressure sales accommodated all my requests including willing to negotiate on sale price. I am very pleased with the over all experience and the vehi pressure sales accommodated all my requests including willing to negotiate on sale price. I am very pleased with the over all experience and the vehicle . I would defiantly recommend the dealership to any of my friends. More

Matt Youssef is the Business Manager at Mercedes Benz of North Olmsted Matt helped me with everything from after sales (wheel and tire coverage, 3m clear bra) to following up with any other department th North Olmsted Matt helped me with everything from after sales (wheel and tire coverage, 3m clear bra) to following up with any other department that may be busy or on vacation. Matt is extremely responsive to questions either via email or phone. He will respond all hours in the day or night and gets the answers to you when he says he will. He was not pushy with the after sales items but was informative and patient with any questions. He gave his honest opinion whether something was worth purchasing or not based on the usage of the vehicle. I would not hesitate to recommend him to anybody. More

We had the pleasure of working with Matt Stein, the internet sales manager at Mercedes Benz of North Olmsted. Matt was quick to respond to my request for information. We enjoyed working with him. He internet sales manager at Mercedes Benz of North Olmsted. Matt was quick to respond to my request for information. We enjoyed working with him. He went above and beyond our expectations by facilitating our new car delivery. He followed up quickly to any voicemails and emails. We highly recommend working with Matt Stein on a new vehicle at this dealership. More

I started looking for a car three months ago, just to see what was out there, should I decided to buy after tax return arrived. I put in an internet inquiry and Mitch Litam responded. He understood my situat what was out there, should I decided to buy after tax return arrived. I put in an internet inquiry and Mitch Litam responded. He understood my situation (needing to wait for down payment) and kept me in mind, checking in periodically as time passed. Never pressuring, but instead building a relationship. By the time I decided to go shopping, we had established a "friendship" that made my arrival at the dealership a lot less apprehensive than normal. I went to simply "check out" a 2007 C300 that was hopefully in my price range. While it may have been in my price range, the mileage on the care was too high to get financing. The friendly staff at MB of North Olmstead were able to get me into a Certified Pre-Owned 2010 C300 with only 35000 mile on it for just over my anticipated payment. Thanks guys. LOVE THE CAR. There wasn't any pressure, our salesman Mitch Litam was absolutely awesome. He knew what I wanted and tried his best to find a perfect match - and he did. Did I mention I LOVE THIS CAR? There is a few small problems with the car, clip cover missing from where a roof rack can be installed - part has been ordered and will be installed when it arrives. There was a slight miss-alignment of the front passenger fog light - that was fixed before I even drove off the lot. I have also noticed a vibration when I break (rotor??), that will be fixed shortly. I am sure, once I call, they will arrange to have my car picked up, another dropped off, and will be completely hassle free experience. Go to MB of No. Olmsted if you want to experience true customer service!!! Ask for Mitch Litam, he will help you with everything and get you into the MB of your dreams! More