Mercedes-Benz of North Olmsted

Straight forward pricing, no pressure to sell. I felt the entire time the sales team was really trying to help me out. I would recommend anyone looking for a Mercedes to look here first. Staff is I felt the entire time the sales team was really trying to help me out. I would recommend anyone looking for a Mercedes to look here first. Staff is extremely professional, and I wish I was closer locally. More

Barry went above and beyond to help us pick out our MB. We live in northern NY and Barry made sure we received all the incentives possible. We haven’t had much luck with the MB dealers in our area so we c We live in northern NY and Barry made sure we received all the incentives possible. We haven’t had much luck with the MB dealers in our area so we called Barry. He sent us videos on several models. He helped us pick the best car for our needs. He had the car delivered to us in an enclosed carrier. I was more than impressed with the car. I absolutely love it!!! Everything was as he described. Barry is now my go to guy! I will always buy from Barry. Before you buy your Benz you should give him a try. You won’t be sorry!!! More

Everyone at the dealership was wonderful! Don helped us out the same day we called and we left that day with my dream vehicle! He and all the staff are top notch! We will be purchasing from h Don helped us out the same day we called and we left that day with my dream vehicle! He and all the staff are top notch! We will be purchasing from him again in the future for sure! More

I’m back for an upgrade, and Emmette absolutely crushed it as my sales rep! He made the entire process seamless, easy, and top-tier from start to finish! love my new whip so much! ❤️ I’ve been buying from it as my sales rep! He made the entire process seamless, easy, and top-tier from start to finish! love my new whip so much! ❤️ I’ve been buying from this dealership since 2023, Amra Covic was my original sales rep. Huge congrats to Amra on her promotion to finance! She handled the money side for me this time and brought that same flawless excellence. If you want a true luxury experience, go see Emmette for sales and Amra in finance. They are the ultimate dream team! More

We purchased a used vehicle through MB of North Olmsted with Barry as our Sales Consultant, he was nothing short of outstanding. The vehicle was ready when promised and in great condition. with Barry as our Sales Consultant, he was nothing short of outstanding. The vehicle was ready when promised and in great condition. More

Service department is three for three in returning my car with parts not being put back together as I left the car. Latest visit including dropping a steering rack without doing an alignment after, wasting with parts not being put back together as I left the car. Latest visit including dropping a steering rack without doing an alignment after, wasting my time with multiple visits. Not kept informed by the service advisor and with my troubles, you'd think there would be a call from a Service Manager. My third car purchased from them and my last. More

I had an outstanding experience purchasing my vehicle from Mercedes-Benz of North Olmsted. From the very beginning, Don LaPorte set the tone for a first-class experience. He was incredibly responsive—eve from Mercedes-Benz of North Olmsted. From the very beginning, Don LaPorte set the tone for a first-class experience. He was incredibly responsive—even taking my call before the dealership officially opened—and provided the level of professionalism, attention to detail, and customer service you would expect from a luxury brand. The entire transaction was simple and seamless. Don had all of the paperwork prepared before I arrived, so I was in and out with my new car in about 30 minutes. The price was fair, there were no surprises, and the process was efficient from start to finish. Just as importantly, Don followed through on every commitment he made and checked in multiple times after the sale to make sure everything was going well. The finance team was also professional, efficient, and easy to work with, making the final steps of the purchase just as smooth. Overall, I’m extremely happy with both the quality of the vehicle and the price I paid. If you’re looking for a dealership that values your time, delivers exceptional customer service, and stands behind what they promise, I highly recommend Mercedes-Benz of North Olmsted and Don LaPorte. More

Very honest and great people to work with. Transaction went smooth with no complaints at all. Transaction went smooth with no complaints at all. More

Professional group of people here! What a refreshing approach to the car buying experience. First class! Thanks for making me feel special! What a refreshing approach to the car buying experience. First class! Thanks for making me feel special! More

Barry is knowledgable, personable and wants you to have a top notch experience, THE BEST top notch experience, THE BEST More