Mercedes-Benz of North Olmsted

WOW..... i HAVE BOUGHT MANY DIFFERENT TYPES OF CARS FROM DIFFERENT DEALERSHIPS, FROM BMW, CADILLAC TO PORSCHE, BUT NONE COMPARE TO MY EXPERIENCE WITH THE ALL NEW MERCEDES-BENZ OF FORT MITCHELL IN NORTHERN, DIFFERENT DEALERSHIPS, FROM BMW, CADILLAC TO PORSCHE, BUT NONE COMPARE TO MY EXPERIENCE WITH THE ALL NEW MERCEDES-BENZ OF FORT MITCHELL IN NORTHERN, KY. THIS IS THE CREME DE LA CREME OF DEALERSHIPS. EVERYTHING FROM WHEN YOU FIRST WALK IN. GORGEOUS SHOWROOM, UPSCALE CUSTOMER LOUNGE W/ EXPRESSO/LATTE BAR TO THE UNBELIEVABLE POINT INSPECTION/CAR WASH AND MECHANIC SERVICE AREA. I CAN'T SAY ENOUGH ABOUT THE PEOPLE WHO GO OUT OF THEIR WAY TO MAKE SURE YOU ENJOY AND UNDERSTAND WHAT MERCEDES IS ALL ABOUT. MY SALES COORDINATOR JIM TONER WAS THE MOST PROFESSIONAL AND COURTEOUS THAT I HAVE HAD THE PLEASURE TO WORK WITH. HE MADE THE EXPERIENCE THAT MORE ENRICHING. THE MANAGING PARTNER OF THE DEALERSHIP MR. DONALD PAPARELLA WAS EQUALLY ENTHUSIASTIC AND DETERMINED TO MAKE SURE THE EXPERIENCE WAS UNFORGETTABLE. WHAT WAS PROBABLE MOST IMPRESSIVE WAS THAT WHEN I GOT MY MERCEDES-BENZ E63 AMG, NOT ONLY WAS MR. PAPARELLA AND MR. JIM TONER EXCITED FOR ME BUT ALL THE SALES TEAM SHARED THE SAME EXCITEMENT FOR ME AS THEY DID AND THATS WHEN I REALLY FELT AT HOME. I WANT TO GIVE A SHOUT OUT TO SHAWN THE SERVICE MANAGER, CHRISTINA HARP, SERVICE COODINATOR, AND MR. TODD MORGAN, BUSINESS MANAGER WHO MADE THE TRANSACTION SEAMLESS. FINALLY I WANT TO SAY WHAT A PLEASURE IT WAS TO HAVE MET THE OWNER OF THE COLLECTION AUTO GROUP, MR. BERNIE MORENO. THANK YOU FOR ALLOWING ME TO BE A PART OF THE MERCEDES EXPERIENCE More

Recently I bought a new mercedes from MB North Olmsted. It was a great experience. Dealer is kind enough and facility is clean. A new Mercedes is fantastic and excellent!! I'll work with him next time. It was a great experience. Dealer is kind enough and facility is clean. A new Mercedes is fantastic and excellent!! I'll work with him next time. More

Great buying exsperience. Cory was fantastic to deal! Cory has also followed up as he said he would regarding not only our happiness with the purchase and with parts that he ordered for us. We would hig Cory has also followed up as he said he would regarding not only our happiness with the purchase and with parts that he ordered for us. We would highly recommend this dealership and Cory ! William Haven More

The best! I purchased all my cars from the same dealer until now. From this point I will be referring my friends to N Olmsted for their wonderful service and Mitch Litum until now. From this point I will be referring my friends to N Olmsted for their wonderful service and Mitch Litum More

Recently we visited three dealerships looking for a car to our likings and budget. The first didn't have anything close to what we were looking for, the second salesman was down right rude. But we were to our likings and budget. The first didn't have anything close to what we were looking for, the second salesman was down right rude. But we were greeted at Mercedes Benz of North Olmsted by Christopher Lombardo and really felt we found someone who was truly interested in helping us find our dream car. There were some obstacles for Christopher to deal with, but he treated us kindly and honestly. Not only did he show us how we could buy a new Mercedes Benz, but also made the whole experience fun. Chris is a true gentleman we will do business with in the future. More

When I walked into the showroom of M-B of North Olmsted I was greeted by Dee Wolfe. Dee is one of the most enthusiastic, energetic and knowledgeable representatives of a brand I have ever met. I told her a was greeted by Dee Wolfe. Dee is one of the most enthusiastic, energetic and knowledgeable representatives of a brand I have ever met. I told her about my 10 month search for 2003-2006 SL500. She had recently sold a 2005, but did have a 2007 SL550. It was exactly what I wanted at a better price than I expected, newer too. As unusual as it may seem; no test drive necessary, here's my check, pickup car tomorrow. M-B of North Olmsted and its staff are exemplary of an upscale dealership that can be trusted and depended upon. On a scale of 1 - 10: Dee Wolfe 11, M-B of North Olmsted 11. More

The friendliness and honesty of Dee Wolfe was refreshing. We couldn't have asked for a better experience when buying a car. I absolutely love my 2011 C300! If you are looking for a high end used car, giv We couldn't have asked for a better experience when buying a car. I absolutely love my 2011 C300! If you are looking for a high end used car, give Dee a call, you will be pleased with the results! More

My wife and I bought our first Mercedes from Mercedes-Benz of North Olmsted in 2005. When we recently needed to look for a new vehicle we never even considered going anywhere else. Ceil Cohen Mercedes-Benz of North Olmsted in 2005. When we recently needed to look for a new vehicle we never even considered going anywhere else. Ceil Cohen goes out of her way, as everyone there does, to help us and to make the process as comfortable as possible. They truly care about making sure their customers are 100% satisfied. We were so happy with the service we received we bought two vehicles this time, and we couldn't be more satisfied! More

This is by far the best and easiset car dealership i had ever dealt with . There was no push or urgency. Everything went well right from the moment i stepped in. The customer service was awesome and i would ever dealt with . There was no push or urgency. Everything went well right from the moment i stepped in. The customer service was awesome and i would personally like to thank Ms.Dolores Wolfe for all the time , effort and love she showed in me getting a surprise gift for my wife. I never felt i was dealing with car dealership right from the 1st minute. I am very happy i was working with Ms.Wolfe and she is very straight forward and doesnt waste the customers time. If its going to be a deal she will let you know right off the bat or else no. I would recommend anyone looking for great service and above all great commitment to go to this dealership . I love my ML350 . More

Had a great experience working with Christopher Lombardo who was able to help me with a quick time frame for delivery and was still able to exceed expectations. who was able to help me with a quick time frame for delivery and was still able to exceed expectations. More