Mercedes-Benz of North Olmsted

Unique car buying experience For the first time we purchased a new car, MB E350, without visiting the showroom of the dealership. We had previously researched the car we were For the first time we purchased a new car, MB E350, without visiting the showroom of the dealership. We had previously researched the car we were interested in leasing, and through email and phone correspondence, we navigated the entire car buying experience in less than a day. We had direct communication with upper level management and they responded immediately to every text, email and phone message (within seconds or minutes). The final deal was substantially better than any other dealership and we were very appreciative of the persistence of Bernie and Joe to see the deal through. The involvement of top management was very impressive and for a day they made us feel like the only customer of The Collection Auto Group. The car delivery process also was great Dee Wolfe brought the car directly to our front door (40-50 miles away) the next afternoon. Dee was personable and informative about every detail of the car, even getting the remote control set up for the garage door. Dee also was a great ambassador of the company and was quick to point out the family oriented culture of the business and its corporate leadership. Knowing that employees of an organization are happy employees isn't necessary to purchase a car, but it does leave you with a positive impression. We are very happy with our new Mercedes and with Dee, Joe and Bernie. More

Barefoot Boy Buys Datemobile I was not rushed into a purchase decision....I received more useful information than expected.....as an out of state buyer I was assured of prompt del I was not rushed into a purchase decision....I received more useful information than expected.....as an out of state buyer I was assured of prompt delivery at reasonable cost and it was .........my sales rep was Alex Lukovych More

C300 A few years back I had a very bad experience at this dealer so I was a little reluctant to come back. After I spoke to Scott he convinced me to come A few years back I had a very bad experience at this dealer so I was a little reluctant to come back. After I spoke to Scott he convinced me to come back and he promised that he was going to do everything possible to make the bad feeling go away. So far I am very happy with my decision. Hope it continues. More

Couldn't be happier Highly recommend Don Laporte, Dave Schafer and the team at Mercedes North Olmsted. Don's knowledge of the product is second to none and there was non Highly recommend Don Laporte, Dave Schafer and the team at Mercedes North Olmsted. Don's knowledge of the product is second to none and there was none of the haggling normally associated with buying a car. Couldn't be happier with the transaction! More

Car purchase I am very satisfied with the entire experience I had with the dealership. Shaun Thompson the salesman, John with the explanation of the features of th I am very satisfied with the entire experience I had with the dealership. Shaun Thompson the salesman, John with the explanation of the features of the car and the entire crew .Thank you very much for making this purchase a very easy experience. Jon More

great dealership I purchased my 2004 Nissan armada from Ed and the entire experience was professional. I travel from ny to Ohio and when I arrived ed made sure the tru I purchased my 2004 Nissan armada from Ed and the entire experience was professional. I travel from ny to Ohio and when I arrived ed made sure the truck was ready for inspection and test drive. The deal when seamlessly and before I knew it I was on my way. I would definitely recommend this dealership to anyone looking to purchase a new or used car and I would recommend that you ask for ed paoletta More

Excellent Car Buying Experience Just bought my first Mercedes-Benz and thoroughly enjoyed the experience. Was initially uncertain about making a purchase and only wanted to test dri Just bought my first Mercedes-Benz and thoroughly enjoyed the experience. Was initially uncertain about making a purchase and only wanted to test drive the GLK350, but I was so impressed the dealership in North Olmsted as well as the vehicle, I had to buy it! Danny Rodriguez, my sales consultant did a great job as well throughout the whole experience. All the other staff I had contact with was also excellent. Highly recommend this dealership which lives up to the expectations one would have of a Mercedes-Benz Dealer. More

Great Car and Fantastic Experience Just completed my purchase of a 2011 E350. The buying experience was fantastic. My sales consultant was Dee Wolfe and she did an excellent job. Eve Just completed my purchase of a 2011 E350. The buying experience was fantastic. My sales consultant was Dee Wolfe and she did an excellent job. Every single member for he staff at Mercedes-Benz of North Olmsted lives up to the standard that is expected when you are buying a Mercedes-Benz. More

Great Sales Person Ceil Cohen Ceil Cohen was a pleasure to work with. She was very knowledgeable and professional. She also had a great personality and made my car buying experienc Ceil Cohen was a pleasure to work with. She was very knowledgeable and professional. She also had a great personality and made my car buying experience enjoyable. Mercedes Benz North Olmstead has one Great Sales Person. Good Ceil More

Great buying experience!! Best new car buying experience out of approximately 20 new cars! Very professional and friendly dealership! No hassle buying experience. Easy/professi Best new car buying experience out of approximately 20 new cars! Very professional and friendly dealership! No hassle buying experience. Easy/professional negotiation of price with Scott Ragland. Great assistance from Nick Cleary related to selecting a vehicle, understanding features, comparing vehicles and in taking delivery. Perfect buying experience !! My wife and I strongly recommend this dealership for a new car purchase! More