
Mercedes-Benz of Northlake
Charlotte, NC
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524 Reviews of Mercedes-Benz of Northlake
Great experience! Rob was very experienced and knowledgeable but most of all he was not pushy. He was not trying to sell us on the most expensive model...just which on Rob was very experienced and knowledgeable but most of all he was not pushy. He was not trying to sell us on the most expensive model...just which one suited me better! More
Excellent Customer Service Tiarra Stephens was an outstanding product specialist. she assisted me with all my needs. she is a wonderful asset to the Hendrick Northlake Mercedes Tiarra Stephens was an outstanding product specialist. she assisted me with all my needs. she is a wonderful asset to the Hendrick Northlake Mercedes team and should be commended for her excellent customer service and technical skills. More
Outstanding Visit I worked with Alexis Greene at the dealership, and she was the most pleasant and easy to do business with sales person I have ever dealt with. Even t I worked with Alexis Greene at the dealership, and she was the most pleasant and easy to do business with sales person I have ever dealt with. Even though, I wound up not purchasing a vehicle from Mercedes-Benz of Northlake, my experience was excellent and I will definitely come back the next time to purchase a vehicle. More
Great Sales Experience w Rob Rob B was an excellent sales person. He is very professional;and no nonsense.. I would definitely recommend working with him if you are in the marke Rob B was an excellent sales person. He is very professional;and no nonsense.. I would definitely recommend working with him if you are in the market for a Mercedes Benz. Also, I worked with the GM of the dealership - Brian Porta. Brian is also a really down to earth and genuine. He helped make this a great experience. I can see why this dealership is rated top notch - starts with the GM More
Great Salespeople Alexis Greene and Jahmal Hemphill are the best. Alexis stayed with us from the test drive to the delivery of the vehicle. There was a problem gettin Alexis Greene and Jahmal Hemphill are the best. Alexis stayed with us from the test drive to the delivery of the vehicle. There was a problem getting the vehicle from Ct., but Alexis got it here. Jahmal, went over all the details of the car with us. He made us feel very comfortable about asking questions about things were not sure of. Both Alexis and Jahmal made the process of buying a new car very painless. They are both great Client Advisors and hope they stay for a long time. More
Great Experience Brad Comfort did a fantastic job guiding me through my ML 350 lease. His non-pressure approach and thorough knowledge of the vehicle were superb. Brad Comfort did a fantastic job guiding me through my ML 350 lease. His non-pressure approach and thorough knowledge of the vehicle were superb. More
Brad is the Best! Been shopping for a new car for over a month. Brad Comfort and the entire team gave me a great value on a great new Mercedes. I've done business with Been shopping for a new car for over a month. Brad Comfort and the entire team gave me a great value on a great new Mercedes. I've done business with Mercedes dealers in Ohio, Colorado, and Florida. and this has been the best experience yet- and that's no small feat! I couldn't be happier! Thanks Brad! More
BRAD MADE THE SALES PROCESS PAINLESS It was time to trade in the old Mercedes and pick up a nice new "previously owned" vehicle like a Honda or Toyota. I've always had a trusted, first cl It was time to trade in the old Mercedes and pick up a nice new "previously owned" vehicle like a Honda or Toyota. I've always had a trusted, first class service experience with the pros at Mercedes-Benz of Northlake, exceptional people like Taylor Martino. Taylor turned me on to Brad Comfort, who was interested in my old Mercedes as a trade-in, and I told Brad what I was looking for, what I was prepared to spend, and asked him to make it as easy and painless as possible. He delivered the goods: he found me the perfect Honda sedan, a 2012 model with 29,000 miles and excellent condition. It was a real beauty and had everything I could possibly want. He walked me through the sales process in a few hours, I got a very good price, and I drove off in my "new" car in less than a week. He went the extra mile for me, found me my dream car, and cut out all the hassle of looking around for a good buy that met my personal needs, he took care of the sale of my old car and expedited a solid financing and protection package for my new Honda. No headaches, a seamless experience that exceeded all my expectations. I've come to trust the people at Hendrick for their dedication to serving each customer's needs. Pros like Brad exemplify that trust and unhesitating commitment to customer satisfaction! More
A very nice experience Pretty rare I enjoy doing business with a car salesman or car dealership. Rob Bacharach and Mercedes-Benz of Northlake were a pleasant surprise. The Pretty rare I enjoy doing business with a car salesman or car dealership. Rob Bacharach and Mercedes-Benz of Northlake were a pleasant surprise. They will always be the first ones I call when I am in the market for a car. More
Great help! Rob Bacharach did a great job helping me figure out the car I needed. Very attentive to detail and genuinely cared about finding the right car for me Rob Bacharach did a great job helping me figure out the car I needed. Very attentive to detail and genuinely cared about finding the right car for me. Thanks, Rob! More