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Mercedes-Benz of Northlake

Charlotte, NC

4.5
524 Reviews

10725 Old Statesville Rd.

Charlotte, NC

28269

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524 Reviews of Mercedes-Benz of Northlake

January 21, 2015

Great experience! Rob was very experienced and knowledgeable but most of all he was not pushy. He was not trying to sell us on the most expensive model...just which on More

by Jfinney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bacharach
January 10, 2015

Excellent Customer Service Tiarra Stephens was an outstanding product specialist. she assisted me with all my needs. she is a wonderful asset to the Hendrick Northlake Mercedes More

by jerelljose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiarra Stephens
December 30, 2014

Outstanding Visit I worked with Alexis Greene at the dealership, and she was the most pleasant and easy to do business with sales person I have ever dealt with. Even t More

by krbens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Greene
November 26, 2014

Great Sales Experience w Rob Rob B was an excellent sales person. He is very professional;and no nonsense.. I would definitely recommend working with him if you are in the marke More

by easydraft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Porta, Rob Bacharach
Apr 19, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

November 15, 2014

Great Salespeople Alexis Greene and Jahmal Hemphill are the best. Alexis stayed with us from the test drive to the delivery of the vehicle. There was a problem gettin More

by GLlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Derenthal, Alexis Greene, Jahmal Hemphill
Apr 19, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

November 15, 2014

Great Experience Brad Comfort did a fantastic job guiding me through my ML 350 lease. His non-pressure approach and thorough knowledge of the vehicle were superb. More

by paultolmie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Comfort
Apr 19, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

November 10, 2014

Brad is the Best! Been shopping for a new car for over a month. Brad Comfort and the entire team gave me a great value on a great new Mercedes. I've done business with More

by buckeye in NC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tucker Campion, Matthew Derenthal, Rick Beal, Brad Comfort
Apr 19, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

November 04, 2014

BRAD MADE THE SALES PROCESS PAINLESS It was time to trade in the old Mercedes and pick up a nice new "previously owned" vehicle like a Honda or Toyota. I've always had a trusted, first cl More

by SK Faber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Comfort
Apr 19, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

October 31, 2014

A very nice experience Pretty rare I enjoy doing business with a car salesman or car dealership. Rob Bacharach and Mercedes-Benz of Northlake were a pleasant surprise. The More

by mattschilds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Bacharach
October 30, 2014

Great help! Rob Bacharach did a great job helping me figure out the car I needed. Very attentive to detail and genuinely cared about finding the right car for me More

by srhardy11
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Bacharach
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