Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Novi
Novi, MI
529 Reviews
Welcome to Mercedes_Benz of Novi. We opened our doors 25 years ago in October of 1997 as Detroit's second exclusive Mercedes-Benz dealer. We have been engaged in delighting Mercedes owners ever since. You cannot miss our 50,000 square foot facility on the northwest corner of Grand Rover ave and Haggerty Rd. No matter if your Merceedes is brand new or vintage, we have the staff to assist you with ALL of our Mercedes needs. New,pre-owned, service or parts....it's what we do! In fact, working with Mercedes-Benz is all we do. 100% of our resources are dedicted to helping you enjoy your Mercedes experience. We are all delighted and proud to work with such a fine product every day and we sincerely want to help make your Mercedes experience exceptional! Please call us or stop in for a visit. There is always something new and exciting to see. We are never too busy to spend a few moments with our friends who enjoy driving their Mercedes.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 529 reviews
October 20, 2021
Everything and everyone was exceptional. Evan was perfect from start to completion of delivery. We love our vehicle!! perfect from start to completion of delivery. We love our vehicle!! More
by jamonty
Employees Worked With
Helpful July 18, 2021
I had a great experience I absolutely love my new upgrade And shout out to Seth for handling my out of state transfer & making the transition easy for me And shout out to Seth for handling my out of state transfer & making the transition easy for me More
by bb_614
Employees Worked With
July 13, 2021
This purchase was the second I have made with Evan. He consistently goes above and beyond to make the experience exceptional. His attention to detail, communication, and care for getting me into the right consistently goes above and beyond to make the experience exceptional. His attention to detail, communication, and care for getting me into the right vehicle is a testament to his thoughtful, customer focused approach. He made me feel like he was working for me not against me. If you are in the market for a new vehicle, seek out Evan. You won’t be disappointed. More
by Drstro
July 12, 2021
My husband and I are repeat MB customers, working with Evan each time. He is the best in the business at ensuring a positive customer/buying/MB experience. Thank you Evan! Evan each time. He is the best in the business at ensuring a positive customer/buying/MB experience. Thank you Evan! More
by c4phipps
July 06, 2021
Great service and nice people. The dealership is nice and clean and followed CDC guidelines. Personnel is friendly and follows up with you, when there are updates. clean and followed CDC guidelines. Personnel is friendly and follows up with you, when there are updates. More
by maria.zografi
Employees Worked With
June 26, 2021
Truly exceptional service. It really exceeded my expectations- especially the lady who took care. BTW, it is not fair to force the reviewer to write something- even it is ten words minimum. expectations- especially the lady who took care. BTW, it is not fair to force the reviewer to write something- even it is ten words minimum. More
by Sutapac
Employees Worked With
Can’t remember the name of the lady.
June 23, 2021
Craig was exceptional! With 30+ years experience under his belt he really did not waste any time or mislead me. He was transparent and very kind. Thank you for everything, Craig!! 10 stars!!!! his belt he really did not waste any time or mislead me. He was transparent and very kind. Thank you for everything, Craig!! 10 stars!!!! More
by Jasmine
Employees Worked With
