Mercedes-Benz of Novi

HORRIBLE EXPERIENCE! !! 2022 transit van with less than 8000 miles. Check engine light on, won't go over 60mph. I bought it for a brand new business, so this could be !! 2022 transit van with less than 8000 miles. Check engine light on, won't go over 60mph. I bought it for a brand new business, so this could be fatal. They cannot service it until late November. about 6 weeks!!! Services under warranty might get the least attention!!! The service department further told me they may have it for 3 weeks!!! HORRIBLE!! More

Andrew was exceptional in service, professionalism and knowledge and the overall experience was very favorable. knowledge and the overall experience was very favorable. More

Awesome to work with, constructive feedback on the vehicle, knowledgeable, and worked around my schedule. Made the buying experience at the Novi dealership a 5 star, recommended him to all my family a vehicle, knowledgeable, and worked around my schedule. Made the buying experience at the Novi dealership a 5 star, recommended him to all my family and friends More

Evan checked all the boxes on professional and efficient service. He was very pleasant to work with and covered all aspects of the acquisition of the new car - he was very thorough. This is our third purc service. He was very pleasant to work with and covered all aspects of the acquisition of the new car - he was very thorough. This is our third purchase from Mercedes Benz of Novi and have been very pleased each time we have been there. More

Evan is the consummate professional. I have bought several cars from him and will continue to do so. He has always taken the time to show the features on each car and had answered any an I have bought several cars from him and will continue to do so. He has always taken the time to show the features on each car and had answered any and all questions with a smile on his face. Eric Riedy More

Made the buying experience super easy and did everything he could to make it a suprise for my wife on mother's day.My wife loves her new Gla250! he could to make it a suprise for my wife on mother's day.My wife loves her new Gla250! More

Evan was very informative through the entire buying process. Will be using him again for sure. process. Will be using him again for sure. More

Evan assisted my family with the purchase of our 2022 GLE-350. His attention to detail, and customer care throughout the entire process was top notch. I will certainly be returning to Evan to purchase my GLE-350. His attention to detail, and customer care throughout the entire process was top notch. I will certainly be returning to Evan to purchase my next Mercedes. He made the process as easy and enjoyable as possible. More

Evan has gone above and beyond in helping me find my perfect car, and has continued to help me with any and all questions I have, even months after purchasing my new car. I would highly recommend Evan perfect car, and has continued to help me with any and all questions I have, even months after purchasing my new car. I would highly recommend Evan to anyone in the market for a new car. He is honest and straightforward, efficient yet very patient. Thank you Evan! More

Terrible experience! Cassidy in service refused to repair a $90,000 Sl 500, I will never buy a Mercedes again and will spread the word, Audi from now on a $90,000 Sl 500, I will never buy a Mercedes again and will spread the word, Audi from now on More