Mercedes-Benz of Novi

I have had only good experiences at MB of Novi. This visit was for purchase of another vehicle. I worked with Noor Namou and was very pleased. Noor was attentive and actually worked to make me happy w visit was for purchase of another vehicle. I worked with Noor Namou and was very pleased. Noor was attentive and actually worked to make me happy with my purchase. More

A most pleasant and friendly experience! I have nicknamed my new Mercedes 300 AWD after my salesperson, and it's name is "Noor". Each time I call or visit to ask a how-to question, Noor Namou an nicknamed my new Mercedes 300 AWD after my salesperson, and it's name is "Noor". Each time I call or visit to ask a how-to question, Noor Namou and the service department stafff have been very cordial and patient. Thank You! More

GREAT CUSTOMER SERVICE, EXCELLENT PRICE. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP AND PARTICULARLY DEALING WITH NOOR KALASHO. SHE IS GREAT AND WILL WORK WITH YOU UNTIL YOU MEET YOUR BUDGET. I LEASED MY LOV RECOMMEND THIS DEALERSHIP AND PARTICULARLY DEALING WITH NOOR KALASHO. SHE IS GREAT AND WILL WORK WITH YOU UNTIL YOU MEET YOUR BUDGET. I LEASED MY LOVELY C300 IN DECEMBER/2012. THE PRICE WAS GREAT. SAME PRICE YOU WOULD LEASE A JUNK CHRYSLER. THAT'S ALL I CAN SAY!!! More

Very pleasant sales consultant, Noor Namou. Friendly, informative, and a great deal offer. Noor clearrly explained and demonstrated all features and questions about the vehicle. informative, and a great deal offer. Noor clearrly explained and demonstrated all features and questions about the vehicle. More

Noor is the friendliest, most knowledgeable, and patient sales person I have ever encountered. From the very start she was exceptionally friendly and made me and my daughter feel comfortalbe and almost like sales person I have ever encountered. From the very start she was exceptionally friendly and made me and my daughter feel comfortalbe and almost like "family." She knew the product and answered all our questions. I would recommend Mercedes of Novi and definitely recommend Noor. I can't say enough nice things about her and your 1 to 5 scale above needs a few more "notches up" to represent her excellence in customer service skills (can I get a 10 in service, friendliness, and overall experience for Noor??) More

I had a great sales experience at Mercedes Benz of Novi. Noor was very attentive to my needs and requirements, and provided detailed information, intelligent options, helpful suggestions, and top quality se Noor was very attentive to my needs and requirements, and provided detailed information, intelligent options, helpful suggestions, and top quality service in a no-pressure environment. She was very knowledgeable about all the vehicles and was able to answer any questions I had. I would definitely recommend her. More

Noor was great and very easy to work with. WOuld definitely go back to deal with her. Very knowledgeable and or new car delivery was quick and easy. definitely go back to deal with her. Very knowledgeable and or new car delivery was quick and easy. More

The Sales person, Noor Kalasho Namou was very friendly when she called to schedule an appointment to pick up my vehicle. She was very professional during the paperwork execution phase and then she spend t when she called to schedule an appointment to pick up my vehicle. She was very professional during the paperwork execution phase and then she spend time to go through all of the features of the vehicle and even synchronized my blackberry to the blue tooth phone. The car was covered and had a large bow on it. She even took a picture of me after I took the cover off the car. It was a great car buying experience. I would recommend Noor to all of my friends and coworkers. More

Noor was very professional and knowledgable. She also kept us up to date on the status of our delivery. I would definitely use her again. kept us up to date on the status of our delivery. I would definitely use her again. More

Noor Kalasho was an amazing salesperson. She took time to explain everything. She was knowledgeable and helped me get a good deal. I highly recommend her. explain everything. She was knowledgeable and helped me get a good deal. I highly recommend her. More