Mercedes-Benz of Novi

Very pleasant sales consultant, Noor Namou. Friendly, informative, and a great deal offer. Noor clearrly explained and demonstrated all features and questions about the vehicle. informative, and a great deal offer. Noor clearrly explained and demonstrated all features and questions about the vehicle. More

Noor is the friendliest, most knowledgeable, and patient sales person I have ever encountered. From the very start she was exceptionally friendly and made me and my daughter feel comfortalbe and almost like sales person I have ever encountered. From the very start she was exceptionally friendly and made me and my daughter feel comfortalbe and almost like "family." She knew the product and answered all our questions. I would recommend Mercedes of Novi and definitely recommend Noor. I can't say enough nice things about her and your 1 to 5 scale above needs a few more "notches up" to represent her excellence in customer service skills (can I get a 10 in service, friendliness, and overall experience for Noor??) More

I had a great sales experience at Mercedes Benz of Novi. Noor was very attentive to my needs and requirements, and provided detailed information, intelligent options, helpful suggestions, and top quality se Noor was very attentive to my needs and requirements, and provided detailed information, intelligent options, helpful suggestions, and top quality service in a no-pressure environment. She was very knowledgeable about all the vehicles and was able to answer any questions I had. I would definitely recommend her. More

Noor was great and very easy to work with. WOuld definitely go back to deal with her. Very knowledgeable and or new car delivery was quick and easy. definitely go back to deal with her. Very knowledgeable and or new car delivery was quick and easy. More

The Sales person, Noor Kalasho Namou was very friendly when she called to schedule an appointment to pick up my vehicle. She was very professional during the paperwork execution phase and then she spend t when she called to schedule an appointment to pick up my vehicle. She was very professional during the paperwork execution phase and then she spend time to go through all of the features of the vehicle and even synchronized my blackberry to the blue tooth phone. The car was covered and had a large bow on it. She even took a picture of me after I took the cover off the car. It was a great car buying experience. I would recommend Noor to all of my friends and coworkers. More

Noor was very professional and knowledgable. She also kept us up to date on the status of our delivery. I would definitely use her again. kept us up to date on the status of our delivery. I would definitely use her again. More

Noor Kalasho was an amazing salesperson. She took time to explain everything. She was knowledgeable and helped me get a good deal. I highly recommend her. explain everything. She was knowledgeable and helped me get a good deal. I highly recommend her. More

Recently, we were in the market looking to purchase a S550 benz. We owned a 2003 S500 at the time and wanted to trade up. This was to be our fourth mercedes purchase over the years. Although we live in S550 benz. We owned a 2003 S500 at the time and wanted to trade up. This was to be our fourth mercedes purchase over the years. Although we live in Michigan, two of our purchases have been made out of state, one in Ohio and the other in Wisconsin. This recent search took us back to Ohio and on to Chicago in search of the ultimate purchase experience. My wife insisted that we take a look at the dealership in Novi. Well, that turned out to be very good advice. Not only was the price important but the friendliness of the staff, the willingness to work with you, the presentation of the products, knowledge of the products and the establishment of trust are points that we consider carefully when making our purchase. Sales representative Noor Namou was invaluable, she listened, found the car that we wanted, put together the financing, put our minds at ease with the warranty packages and did this all with the friendliest of smiles. We felt very comfortable with her it was like working with a friend. We would be very happy to recommend this dealership to anyone looking to buy a great car at a great place! Mercedes Benz Of Novi thank you, we are enjoying our new 2013 S550! Ira and Shirley Washington More

I recently leased a 2013 E-class Mercedes from Benz of Novi. After the extraordinary service I received from the saleswoman, I felt compelled to share my experience. Noor Kalasho was knowledgeable, helpfu Novi. After the extraordinary service I received from the saleswoman, I felt compelled to share my experience. Noor Kalasho was knowledgeable, helpful, and worked diligently to get me the best deal possible. Noor works hard to close the deal but does not pressure the customer, which is rare for a salesperson. For anyone looking for a Mercedes in Metro Detroit, I highly advise working with Noor. My colleagues and I have since leased 5 vehicles from her dealership and could not be happier with our vehicles. -Ali B- More

My experience with this dealer has been great and the Sales rep has been astonishing. She is very friendly, helpful and courteous. She helped me find the right vehicle for the right affordable price. I a Sales rep has been astonishing. She is very friendly, helpful and courteous. She helped me find the right vehicle for the right affordable price. I am very pleased with Noor and I will refer this dealer to my friends. More