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Mercedes Benz of Omaha

Omaha, NE

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14335 Hillsdale Ave

Omaha, NE

68137

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Showing 271 reviews

August 22, 2013

The entire experience was amazing. The The entire experience was amazing. The Mercedes team was very professional, personable and friendly. I will continue to recommen More

by Geo mercedes
Customer Service
Recommend Dealer
Yes
Employees Worked With
Zachary Wamsat
Aug 23, 2013 -

Mercedes Benz of Omaha responded

Thank you for your kind words! We take great pride in providing our customers with the best possible experience and I am happy to hear our staff was friendly and professional throughout your purchasing process. We look forward to working with you again in the future when the time is right. Thank you—John Langland, General Manager.

December 20, 2012

We bought our 2010 Mercedes GLK 350 in January of 2011. Today is 12 20 12. Buying the car was a breeze.. no pressure, easy, friendly. The real test of time is the service department. We are in our 60s More

by atwatersl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Johnson
Dec 24, 2012 -

Mercedes Benz of Omaha responded

Thank you for the positive feedback! Customer satisfaction is our number one priority, and our staff has no problem going above and beyond to achieve it. We appreciate the time you’ve spent with us, and the time spent traveling to get here so we want to be sure you have nothing less than an exceptional experience. We look forward to seeing you again and certainly hope you made it home safely through the storm. Thank you! John Langland, General Manager

August 02, 2012

I have always gotten excellent service from this dealership. Derron Harriman has been a very pleasant, low-key gentleman to work with. Just first-class. He has come out to my home, several miles More

by barjyandkay6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derron Harriman
Aug 06, 2012 -

Mercedes Benz of Omaha responded

Thank you for expressing your satisfaction with our dealership and Mr. Harriman. We are pleased to know that he not only met, but exceeded your expectations. Customer satisfaction is something we take great pride in. Please don’t hesitate to contact us for any needs you may have in the future regarding either sales or service. Thank you --John Langland, General Manager

July 25, 2012

STAY AWAY FROM THIS DEALER! I was ready to buy a brand new Mercedes and very excited about the new car. The sales staff was HORRIBLE!! Did not respond to my calls, I felt like I was pulling teeth for the More

by LovingLife2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt / Angie
July 23, 2012

I bought a new E350 from this dealer after owning 3 Acura vehicles. In Omaha, stick with Acura if service and quality are important to you. Never would I think Acura would trump Mercedes Benz, but in servi More

by seannomahane
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
n/a
Sep 05, 2012 -

Mercedes Benz of Omaha responded

Thank you for taking the time to bring these matters to our attention. We are always looking for areas in which we can improve to better assist our customers. We will certainly see about improving our services in both our detailing, as well as promptly notifying our customers of new part orders. I apologize we have been unable to meet your expectations in the past. Please feel free to contact me directly at a time most convenient for you, so we have the opportunity to make this situation right. John Langland, General Manager

November 22, 2011

Found car online, went to take a test drive. Eric Stauffacher was salesman who first approached. Car was fantastic, exactly as advertised (not the norm), clean, all proper documentation up front.E More

by redfeva67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Stauffacher, Zach
September 07, 2011

This is the worst dealership I have ever had to deal with, which says allot! I found the car online and when I went in to test drive it everyone was nice. It was a used car and was being used as a loa More

by carguy2010
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Poledna
September 06, 2011

My husband had dropped in first to see about a Rainier I was interested in. He spoke with Ashley and she began looking for the vehicle I wanted. Ashley notified me when one came in and held it for me to t More

by fawnda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bazar
June 06, 2011

Outstanding sales experience. If you are in the market for a premium vehicle, see Zach at this dealership. He will do everything possible to get you into the car that makes you happy at a price that enabl More

by New Benz owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
May 21, 2011

I stopped in to check on Sprinter Cargo Vans and ended up I stopped in to check on Sprinter Cargo Vans and ended up having a very enjoyable time with John. His knowledge of the vans is exceptional. We t More

by TomH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Williams
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