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Mercedes-Benz of Ontario

Ontario, CA

4.7
1,245 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,245 reviews

February 20, 2017

Outstanding Service I came with the idea to surprise my with my wife with her first luxury car, the team did everything they could to make sure I was able to surprise her More

by Steven
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond
Feb 21, 2017 -

Mercedes-Benz of Ontario responded

Hello Steven, Congratulations to you and your wife on your new Mercedes-Benz! We are excited to hear that Raymond and Addi assisted you in finding the perfect vehicle. Should any questions arise, please don't hesitate to reach out. Thank you, Heather Lewis Client Care Manager

February 18, 2017

Thank you Excellent quality vehicle, nice dealer, very good finance programs, excellent internet information about the vehicles, easy fwy access, friendly emplo More

by Nicolas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aj Wanker
Feb 21, 2017 -

Mercedes-Benz of Ontario responded

Hello Nicolas, Thank you for sharing your feedback with us. We are happy to hear that you enjoyed our many amenities. Our team aims to provide all of our guests with exceptional service, always. Please let us know if we can be of any further assistance. Best, Heather Lewis Client Care Manager

February 06, 2017

GREAT EXPERIENCE I came here to buy my first luxury vehicle, and the team here made me feel so comfortable! Allen C, Michael Z, and Bernard A really worked with me to More

by pearlitalee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Chao, Michael Z, Bernard Azar
Feb 10, 2017 -

Mercedes-Benz of Ontario responded

Hello Pearlitalee, Thank you for taking the time to share about your experience with us and congratulations on your new Mercedes-Benz! We are delighted to hear that Allen, Michael, and Bernard assisted you in finding your dream car. If we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

February 06, 2017

Best customer experience Thank you Dennis for going above and beyond for my husband and my son we love our new Mercedez. We will recommend friends and family to this dealer More

by King1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Veals
Feb 10, 2017 -

Mercedes-Benz of Ontario responded

Hello King1969, We appreciate your feedback, and are thrilled to hear Dennis assisted you and your family in finding the perfect Mercedes-Benz! To our team, your recommendations are truly the highest form of flattery. If we can be of any further assistance, please don't hesitate to reach out. Sincerely, Heather Lewis Client Care Manager

February 02, 2017

Excellent customer service Gerald provided me with excellent customer service when I brought my ML350 for servicing and went beyond my expectations. He was very accommodating an More

by marjie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Feb 03, 2017 -

Mercedes-Benz of Ontario responded

Hello Marjie, Thank you for taking the time to share about your recent service visit with us. It is great to hear that Gerald and the rest of our team provided you with exceptional service. We truly strive to provide the utmost care to all of our guests. Should you need any further assistance in the future, please don't hesitate to contact us. Kind Regards, Heather Lewis Client Care Manager

January 29, 2017

Excellent customer service with Chris Since I brought my car 2014 Chris has always been there for me and my family ( Dad brought a car within one mth ) He like family to us and takes care More

by Cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse , Chris Hodgson , Gerald Corona
Feb 01, 2017 -

Mercedes-Benz of Ontario responded

Hello Cynthia, Thank you for taking the time to share about your experience with us. We appreciate your loyalty, and are excited to hear that Chris and the rest of our team continue to provide you with exceptional service to you and your family. It is always our goal to go above and beyond in any way we can. As always, we look forward to assisting you in the future. Kind Regards, Heather Lewis Client Care Manager

January 26, 2017

Our first service on our first Mercedes-Benz Just an extremely professional business from the time you drive in until your service is complete. Desiree was our service manager and did just an out More

by Slk Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree McKinney
Feb 01, 2017 -

Mercedes-Benz of Ontario responded

Hello Slk Bill, Congratulations on your new Mercedes-Benz SLK 300! We appreciate you taking the time to share about your recent visit with us, and are excited to hear our associates helped you find your dream car. Our team truly strives to provide all of our guests with five-star service from the moment they arrive. We are delighted to hear we were able to deliver that level of service to you. Should you need any further assistance please don't hesitate to contact us. Thank you, Heather Lewis Client Care Manager

January 24, 2017

Anthony our salesman Anthony was so great with us, he did everything in his power to get us what we were comfortable with financially. He was so humble and it was truly a More

by Valentina22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Del Toro
Jan 24, 2017 -

Mercedes-Benz of Ontario responded

Hello Valentina22, We appreciate your feedback. Our team including Anthony, strives to provide a 5-star guest experience, always. We are thrilled to hear our associates delivered that level of experience to you. If we can be of any further assistance, please don't hesitate to reach out to us. Kind Regards, Heather Lewis Client Care Manager

January 21, 2017

Willie Patterson is the Salesman of the decade! -Go Doyers! Went in with a short notice appointment to ask a few questions regarding trading in my 2015 C300 lease before it was over and I leave with the car I'v More

by GoDoyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Patterson
Jan 24, 2017 -

Mercedes-Benz of Ontario responded

Hello GoDoyers, Congratulations on your newest Mercedes-Benz! We appreciate you taking the time to tell us about your experience, and thrilled to hear that Willie was able to exceed the level of your expectations by delivering the best possible service. As always, we look forward to assisting you in the future. Thank you, Heather Lewis Client Care Manager

January 16, 2017

Poetry in motion purchasing auto Mr. Del Toro is not the regular stereotypical salesperson but a very unique intelligent knowledgeable professional that is very easy to do business wi More

by Ocrams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Del Toro
Jan 24, 2017 -

Mercedes-Benz of Ontario responded

Hello Ocrams, We appreciate you taking the time to share about your experience with us and congratulations on your new Mercedes-Benz! Our team strives to deliver the best service possible. We are happy to hear that Anthony was able to deliver a world-class guest experience to you. Please don’t hesitate to reach out if you should need any further assistance with your vehicle. Thank you, Heather Lewis Client Care Manager

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