Mercedes-Benz of Ontario
Ontario, CA
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Ron Broussard provided the best service experience. We brought our GLE 450 in for an oil change and to investigate a noise at the rear of the vehicle. The tech. couldn't identify the noise so Ron solic We brought our GLE 450 in for an oil change and to investigate a noise at the rear of the vehicle. The tech. couldn't identify the noise so Ron solicited the help of the Service Manager who did a ride along with me to identify the source of the noise. I turned out to be normal; the noise was generated whenever the rear camera was engaged. I believe other service reps would have blown off our concern but Ron made sure to get it addressed. More
Been buying cars from them for years. My salesman, Sunil Sethi, has been a pleasure to deal with and he is backed up by a very responsive service department. Inayat Patel has been my a My salesman, Sunil Sethi, has been a pleasure to deal with and he is backed up by a very responsive service department. Inayat Patel has been my advisor for a while now and he is in constant contact with me when the car is in for repairs..... More
I wish I could give a zero. I feel like I've been robbed. My C300 engine died after I drove it less then 50,000 miles and 3 payments left to go. The car was barely out of warran I feel like I've been robbed. My C300 engine died after I drove it less then 50,000 miles and 3 payments left to go. The car was barely out of warranty less then 4 months and they basically gave me a keychain for my troubles even after admitting it was a catastrophic failure on THEIR part. More
The best car buying experience ever. Jonathan provided many options and all the information regarding every vehicle I test drove to help me make the best decision for my needs. Denn Jonathan provided many options and all the information regarding every vehicle I test drove to help me make the best decision for my needs. Dennis in finance was also very helpful and informative. I walked away feeling very good about the vehicle and my lease. Everyone at Fletcher Jones of Ontario was wonderful! Looking forward to a great relationship with this dealer. More
Beyond Kindness & patients are the only two words that I can think of to describe this dealership and my experience with their sales staff. can think of to describe this dealership and my experience with their sales staff. More
My husband and I had an exceptional experience with our sales advisor, Brennan Kelley, at Mercedes Benz Ontario. His extensive knowledge of the EQ line was impressive, and he made us feel like we were talk sales advisor, Brennan Kelley, at Mercedes Benz Ontario. His extensive knowledge of the EQ line was impressive, and he made us feel like we were talking to a close friend or trusted advisor. Brennan's expertise made the decision process incredibly smooth, and we couldn't have been happier with our purchase. Moreover, the entire staff at Mercedes Benz Ontario provided unparalleled customer service. Their commitment to excellence is why we keep coming back. More
Just want to say that Abe Raad did an excellent job of making the experience of buying my new car wonderful. I have often said that I’d rather go to dentist and get a root canal than deal with car sal making the experience of buying my new car wonderful. I have often said that I’d rather go to dentist and get a root canal than deal with car salesmen and dealerships. My experience at your dealership and the very attentive approach that Abe took with me completely made me want to come back and recommend you to Friends and family. More
I recently had the pleasure of working with Abe Raad at Mercedes Benz, and I can confidently say that he provided me with an exceptional car-buying experience. From the moment I stepped into the showroom, Mercedes Benz, and I can confidently say that he provided me with an exceptional car-buying experience. From the moment I stepped into the showroom, Abe's professionalism, knowledge, and genuine passion for Mercedes Benz vehicles shone through. Abe's customer service skills are unparalleled. He took the time to understand my needs and preferences, patiently answering all of my questions and providing valuable insights into the various models available. His in-depth understanding of the features and capabilities of each car was truly impressive, and it was evident that he was dedicated to helping me find the perfect vehicle for both my lifestyle and budget. What truly set Abe apart was his unwavering commitment to ensuring that I was completely satisfied with my purchase. He guided me through the entire process with a level of attentiveness and care that made me feel like a priority. His transparency and honesty were refreshing, and I never once felt pressured or rushed into making a decision. Thanks to Abe's expertise and guidance, I now have the Mercedes Benz of my dreams, and I couldn't be happier with my choice. I wholeheartedly recommend Abe Raad to anyone in search of a seamless, personalized, and enjoyable car-buying experience. His dedication to his clients and his deep knowledge of the Mercedes Benz brand make him an invaluable asset to the dealership. Thank you, Abe, for your outstanding service! Ahide Becerra-Gonzalez More