Back

Mercedes-Benz of Orange County

Harriman, NY

4.7
1,239 Reviews
The most advanced automotive experience in New York is at Mercedes-Benz of Orange County in Harriman. Part of the Benzel-Busch Family of Dealerships, we're committed to earning our reputation every day. From our transparent sales process and vehicle customization to our advanced service options and dedicated commercial van team, we help every client find the best fit for their needs.
Contact Dealership

1 Mercedes Way

Harriman, NY

10926

Directions

By Type

Showing 1,239 reviews

June 02, 2026

I give vítor a 10 star he was very helpful and very professional will recommend 100% More

by NICOLEPOLANCO95
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Makofsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Vitro
June 01, 2026

Great team, great service. Jodie at the desk, Miguel in the maintenance garage, Omar as the customer service point of contact. Thanks very much for an easy and pleasant experi More

by Brian.wetzler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jodie, Miguel
May 31, 2026

The sales person was knowledgeable and helpful. He was also determined to assist me in finding the right vehicle and a price that worked for my budget. More

by LAUHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2026

This is our second purchase. Roger was extremely helpful and made the whole process a breeze! Highly recommend him and the dealership. More

by KELLYMOSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Pauletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentina Garville
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026

Service was quick, but if I hadn’t been knowledgeable, I would have paid for a service that was already covered under warranty More

by EVONTE1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Valentina Garville
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026

Omar did an exceptional job getting our Mercedes back up and running. We are grateful that he got the issue resolved quickly and kept us informed during the process. Thanks!!! More

by ttaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026

I appreciate that the dealership ultimately waived the second diagnostic fee, and I’m glad to have my vehicle back. However, the overall experience was stressful due to the long communication delays an More

by MADELEINE KING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
E'mari Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026

Omar explained the service options upfront so there were no surprise charges. He informed me of unexpected repairs and gave an option to provide additional services at a later date. The waiting area was com More

by QUEENBNKIDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Ostrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026

I had a blowout in NY while on a road trip down to Georgia, and Mercedes-Benz of Orange County truly saved the day! They were the only place that had the exact tires I needed in stock and got me back More

by DANIELFDOUCETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina
May 27, 2026

From beginning to end, the team was super helpful, informative and helped me find exactly what I was looking for. I’d highly recommend them for your needs! More

by Yessenia
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Benzel Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, Business Manager , Victor Parra Vazquez
...
5
...