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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
992 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 992 reviews
April 25, 2025
Quick to get me in when I was in need . Good waiting area and quick to diagnose and fix my issue Good waiting area and quick to diagnose and fix my issue More
by RAKESSEL
Verified CustomerEmployees Worked With
April 24, 2025
Victor made the transaction as effortless as possible on my part. He took care of every detail so all I had to do was show up and sign on pick up day. Ask for Victor for a smooth experience with your purcha my part. He took care of every detail so all I had to do was show up and sign on pick up day. Ask for Victor for a smooth experience with your purchase! More
by carolynrich26
April 24, 2025
People! People helping people, Establishment grounded in it's employees' kindness, professionalism, expertise, courtesy. Mr. Scott Bateman is an asset to t People helping people, Establishment grounded in it's employees' kindness, professionalism, expertise, courtesy. Mr. Scott Bateman is an asset to the Company. More
by Screen Name
April 21, 2025
Everyone conducted themselves professionally. All were courteous and kind. And the facility was beautiful! Very good experience. Thank you. All were courteous and kind. And the facility was beautiful! Very good experience. Thank you. More
by Sandifred
April 21, 2025
Great and professional people, helped my problem. Work was done promptly, just waited 30 minutes Work was done promptly, just waited 30 minutes More
by MUHAMMAD.REHMANI
April 19, 2025
I blew a tire Thursday morning and Orange County Benzel-Busch got me back on the road later that afternoon.. From the tow service to the associates at OC Benzel-Busch, what started out as a frustra Benzel-Busch got me back on the road later that afternoon.. From the tow service to the associates at OC Benzel-Busch, what started out as a frustrating day, turned into a great experience. E'mari Davis (service advisor) was excellent. Communicating with me throughout the day to let me know the status of my repairs. Thanks! Steve More
by STEVE.SAVAS
Employees Worked With
E'mari Davis
April 19, 2025
Dealership is excellent. I do have an issue with MB corporate regarding the service performed. I do have an issue with MB corporate regarding the service performed. More
by LERMANS
Employees Worked With
April 17, 2025
The service consultant E'Mari Davis was very friendly and professional and took care of all of our service needs. There was a couple issues that were addressed and then the service manager Orlando Casale ste professional and took care of all of our service needs. There was a couple issues that were addressed and then the service manager Orlando Casale stepped in to help. They were both extremely helpful and courteous. They promptly took care of those extra issues. I highly recommend Mercedes-Benz of Orange County for all your sales and service needs. Awesome people and dealership. Thank you for everything! More
by ksmunderground
Employees Worked With
April 15, 2025
My experience with victor was incredibly amazing, he was very helpful and informing . Definitely 10/10 would recommend!!! very helpful and informing . Definitely 10/10 would recommend!!! More
by HaneenHemaid
Employees Worked With
