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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
1,082 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,082 reviews
September 09, 2023
Was in for 10k treatment and a recall. Had loaner car ready. All service was done same day but couldn’t get back to pickup cat by closing. Picked up next morning. Was out in less than 10 m Had loaner car ready. All service was done same day but couldn’t get back to pickup cat by closing. Picked up next morning. Was out in less than 10 minutes. Great job by Scott, who kept me aware of the progress during the day. More
by BALFI
Verified CustomerEmployees Worked With
Frank Scott
September 09, 2023
The service department is headed by a true master technician. My 15 year old Mercedes is getting harder to keep in tip top shape because of difficulty in finding parts and the expertise of mechanics technician. My 15 year old Mercedes is getting harder to keep in tip top shape because of difficulty in finding parts and the expertise of mechanics in dealing with the older Mercedes. Orange County is up to the task and between Frankie, the service manager and the head technician, my SL55 is a pleasure to own and drive. More
by HAROLDAKSELRAD
Employees Worked With
Frankie Devita
September 03, 2023
This dealership has amazing service and will you find the car to fit you. They are very reasonable and will help with ANY issue you have. Definitely come to this one! car to fit you. They are very reasonable and will help with ANY issue you have. Definitely come to this one! More
by Jenny
Employees Worked With
Other Employees :
Scott , Walter Pensa, Michael Craig
September 01, 2023
MBOC is an outstanding dealership, upholding the high quality standard of MB across our area. Spotless, efficient and the MB pedigree upheld, MBOC can be fully entrusted with sales and service. quality standard of MB across our area. Spotless, efficient and the MB pedigree upheld, MBOC can be fully entrusted with sales and service. More
by carolynrich26
Employees Worked With
Frankie Devita
September 01, 2023
Frankie is the best, Chris is the best salesperson. Technicians are great at what they do. Technicians are great at what they do. More
by BOB.FITZPATRICK
September 01, 2023
Orlando, is world class. His service is incredible. His team rocks! 5 stars forever, yea His service is incredible. His team rocks! 5 stars forever, yea More
by AMANDAORMEZZANO
Employees Worked With
Other Employees :
Orlando , Thomas Tzimoulis, Frankie Devita, Caiya Davis, Frank Scott, Walter Pensa
August 31, 2023
I received emergency service due to unexpected issues. The service I received was impeccable and I felt reassured that my Bluetec SUV was being repaired by top notch experts. All of The service staff is p The service I received was impeccable and I felt reassured that my Bluetec SUV was being repaired by top notch experts. All of The service staff is professional and conscientious especially during this unexpected repair. Thanks very much for the great service you’ve provided! More
by JEBANKS26
Employees Worked With
Justin and his colleague who works in the service bay area. , Frankie Devita, Caiya Davis, Frank Scott
