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Mercedes-Benz of Orange County powered by Benzel-Busch

Harriman, NY

Overview
Employees
Reviews
Vehicles
4.6
1,082 Reviews
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1 Mercedes Way

Harriman, NY

10926

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Showing 1,082 reviews

June 15, 2023

The experience was great compared to the Acura Dealership we visited first. We didn't like that experience so we left and came to Mercedes. Totally different experience and we didn't feel pressured or rushed More

by FERLENCIA
Recommend Dealer
Yes
Employees Worked With
Michael Craig, Michael Craig
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June 15, 2023

Friendly staff. Very professional. The work on my car is always done right. Repeat customer. More

by ART2214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis
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June 11, 2023

The service was good, but there was a four day delay in servicing my car. More

by YVPETERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
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June 09, 2023

Luxury cars, unparalleled quality, exceptional service, and a name that sets the standard in automotive engineering. More

by S.thezan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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June 02, 2023

I love the new 2023 GLC and the personnel were very helpful and efficient. The car was exactly what I ordered More

by jvhhk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Taccetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Tzimoulis, Michael Craig
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May 29, 2023

Good communication and discussion of work that needed to be performed. Always a good experience at Mercedes of Orange County More

by RYAN@TAKEFLIGHTOC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benzel Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Devita, Caiya Davis
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May 29, 2023

Scott Bateman has been really good to us. Thank you all for all your help. More

by CANDYCANE2041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
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May 27, 2023

I was taking care of and a fashionable amount of time and was very pleased with the service no one hassled me about my situation left satisfied service manager and technicians were very helpful More

by deblasio.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Devita, Caiya Davis, Frank Scott, Walter Pensa, Michael Craig, Abe Kang
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May 27, 2023

Very slow with a simple recall 10 days to complete . Poor communication in keeping me aware of why it was taking so long . More

by REYLE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caiya Davis
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May 27, 2023

It's a total pleasure dealing with the staff, always kind and personable. Mike Pacione is straightforward, honest and efficient. More

by CARZAR31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Paccione, Frankie Devita, Walter Pensa, Michael Craig
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