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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
Harriman, NY
747 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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747 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
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August 27, 2024
Service advisor & tech took time to explain issues & resolutions for vehicle. Got the car back in a timely manner resolutions for vehicle. Got the car back in a timely manner More
by VTECGOD
Verified Customer
August 25, 2024
Scott has always been upfront and spot on with any problems I had with my vehicle. Very knowledgeable and honest! He is a genuine gem and a huge asset you your company! Thank you Scott!!! problems I had with my vehicle. Very knowledgeable and honest! He is a genuine gem and a huge asset you your company! Thank you Scott!!! More
by FLMRN2
August 23, 2024
Very accommodating and nice to your needs greet you well help you with your problem help you with your problem More
by amiller1250
August 23, 2024
Amari was exceptional. From the beginning his attitude, on top of the job and persistence all the way through. Thanks Much. David Goldstein From the beginning his attitude, on top of the job and persistence all the way through. Thanks Much. David Goldstein More
by GDAVIDPMC
Employees Worked With
Amari
August 18, 2024
I was amazed by the phenomenal job, thanks for your service. Appreciate you for the work service. Appreciate you for the work More
by GURPREETMD
Employees Worked With
August 18, 2024
Service Dept: Pathetic, lethargic. Personnel uninterested in customer's issues. Customer is more of a nuisance. Progress/status update report on vehicle seriously lacking. Personnel uninterested in customer's issues. Customer is more of a nuisance. Progress/status update report on vehicle seriously lacking. More
by Screen Name
August 17, 2024
My car was towed to the service dept because the key was locked in the trunk after food shopping. I called the day after because I was so worried of all the food in the trunk going bad. After my 3rd phone c locked in the trunk after food shopping. I called the day after because I was so worried of all the food in the trunk going bad. After my 3rd phone call I finally received a call back and I was told that they need to order a blade(key). After another week then the key came in. We were told that the key is still in The trunk that the tech can’t find it and that he can’t take the stinky smell in the trunk. After my husband opened the trunk the key was right there and can’t believe he can’t locate the key. More
by MLLADO60
Employees Worked With
August 16, 2024
Great consideration from Scott, especially after I was 20 minutes late due to traffic on 17. Instead of being pushed to the back, Scott put me on express and I was still out in a timely manner. minutes late due to traffic on 17. Instead of being pushed to the back, Scott put me on express and I was still out in a timely manner. More
by carolynrich26
August 15, 2024
Omar was very professional, and welcoming. Even the lady who received my vehicle was cheerful and professional. I will take my Mercedes nowhere else! Even the lady who received my vehicle was cheerful and professional. I will take my Mercedes nowhere else! More
by WOBISTICS
Employees Worked With
August 14, 2024
Everybody that I met in the dealership were all pleasant and nice specially Mr Sam,he’s very accommodating and listen very well in your concern,his personality is the best that you don’t want to miss when y and nice specially Mr Sam,he’s very accommodating and listen very well in your concern,his personality is the best that you don’t want to miss when you buy a car. More
by milagroscabuhat
