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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
Harriman, NY
762 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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762 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
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June 05, 2024
We scoped out a few dealerships and this was the most attentive, patient and knowledgable dealership we came across. Chris was happy to share everything he knew about sprinters and did not treat us any d attentive, patient and knowledgable dealership we came across. Chris was happy to share everything he knew about sprinters and did not treat us any differently when we said we wanted to convert it. When our timelines for purchasing changed, they were patient and followed up a reasonable amount. Incredible service by everyone we talked to. More
by estherkfell
Verified Customer
June 05, 2024
The service team at OCMB is second to none! !!Frank Devita is amazing but with Frank Scott gone the new service manager has big shoes to fill Mr Scott always was a constant professional and grea !!Frank Devita is amazing but with Frank Scott gone the new service manager has big shoes to fill Mr Scott always was a constant professional and great help to me an my family. taking care of our 8 mercedes More
by CRAIGNOLLER
Employees Worked With
June 03, 2024
Very good customer service and friendly people I would recommend Victor! He was very patient and helpful. recommend Victor! He was very patient and helpful. More
by iwallwayslovu
Employees Worked With
Other Employees :
Víctor , Thomas Tzimoulis, Caiya Davis, Walter Pensa
June 01, 2024
Scott and everyone at the Mercedes Benz dealer was responsive and did an excellent job and on time. responsive and did an excellent job and on time. More
by LAQUETPEREZ
June 01, 2024
Service center was clean and efficient. The waiting area and bathroom were clean and pleasant. The waiting area and bathroom were clean and pleasant. More
by ROSIE519
Employees Worked With
May 31, 2024
Great experience. Kept informed the entire time. Emari was very professional and kept me informed the entire time. Kept informed the entire time. Emari was very professional and kept me informed the entire time. More
by EATKINS24
Employees Worked With
E’mari was super helpful! Very professional.
May 29, 2024
Bought a class B camper sprinter from another state and Mercedes-Benz of orange county has had my back with repairs also kept me in the loop about progress being made Mercedes-Benz of orange county has had my back with repairs also kept me in the loop about progress being made More
by SILVERPUP
Employees Worked With
May 29, 2024
Scott B has a rare blend of great competence and tremendous courtesy. Recommend he receive recognition for his outstanding service over many years! He should train other people to follow his excepti tremendous courtesy. Recommend he receive recognition for his outstanding service over many years! He should train other people to follow his exceptional attitude and follow through. More
by REMIHAJ
Employees Worked With
May 27, 2024
Unprofessional , unfair and careless. They do not return phone calls while your car is being serviced. They will not remember what you told them about your car. They will lie. They are c They do not return phone calls while your car is being serviced. They will not remember what you told them about your car. They will lie. They are careless unprofessional and an embarrassment to the Mercedes brand More
by JOANNECALANDRA
Employees Worked With
Service
May 27, 2024
Didn’t have to wait. Procedures explained thoroughly. I felt comfortable that my advisor understood my concerns. Estimate presented before work began. Procedures explained thoroughly. I felt comfortable that my advisor understood my concerns. Estimate presented before work began. More
by Judy25
