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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
Harriman, NY
764 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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764 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
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May 18, 2024
Mercedes prices are far too high across the board. Over 200 dollars per hour labor rate is ridiculous. Over 200 dollars per hour labor rate is ridiculous. More
by rgerace1
Verified CustomerEmployees Worked With
May 18, 2024
Great employees. Always very friendly and helpful. Truly want to give you the best service. Always very friendly and helpful. Truly want to give you the best service. More
by LISUNCATCHER
May 16, 2024
Professional team associates throughout. I had a 30k service, brakes, new tires and an alignment all performed while I waited. The facility is among the nicest auto dealerships you will ever I had a 30k service, brakes, new tires and an alignment all performed while I waited. The facility is among the nicest auto dealerships you will ever experience, with 5-star amenities. I enjoyed a fresh ground cup of coffee while I logged onto the internet to check mail and conduct business. More
by BILLMOHR
Employees Worked With
Other Employees :
Alex Luna, Parts manager
May 14, 2024
Frank and the team are great! Very easy and thorough process. I would highly recommend. Very easy and thorough process. I would highly recommend. More
by DANNY72
Employees Worked With
May 10, 2024
Relatively easy in and out. Service advisor, Omar, was professional and great to deal with. Service advisor, Omar, was professional and great to deal with. More
by JSBOCKMAN
Employees Worked With
May 10, 2024
I cannot say enough wonderful things about the Scott Bateman and the Service Department at Mercedes Benz of Orange County. Their customer service and Service Department are consistently outstanding, ex Bateman and the Service Department at Mercedes Benz of Orange County. Their customer service and Service Department are consistently outstanding, exceeding my expectations every time. More
by zackncam
Employees Worked With
May 10, 2024
I always go to Omar he is so attentive and his customer service skills are amazing. Thank you for always taking care of my car like yours. service skills are amazing. Thank you for always taking care of my car like yours. More
by Lucia M…..
Employees Worked With
May 10, 2024
Customer service by Omar was very good. But appointment date (scheduling) was farther out than I really needed. But appointment date (scheduling) was farther out than I really needed. More
by PHIL.MATHEW
Employees Worked With
May 07, 2024
Service advisor was excellent! Very professional. I would like for this services advisor to take care of me when I bring my car. Very professional. I would like for this services advisor to take care of me when I bring my car. More
by LRODRIGUEZ21
Employees Worked With
May 06, 2024
Excellent service efficient and very professional , bravo to the whole team you are doing a fantastic job to the whole team you are doing a fantastic job More
by LINA.ANIKO
Employees Worked With
Other Employees :
Alex from the parts department and the two young courtesy drivers super friendly
