Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

I have been very please with the services I have received for the last 4yrs. no. 1 for the last 4yrs. no. 1 More

Trustable knowledge sales people They help me to find the perfect vehicle for my purpose. the perfect vehicle for my purpose. More

Service managers are very professional And very easy to schedule appointment and get a courtesy car. However, it seems I've noticed it gets longer to get my car back every time I have maintenance done. I schedule appointment and get a courtesy car. However, it seems I've noticed it gets longer to get my car back every time I have maintenance done. I do recommend location. More

Caiya Davis was very rude and unprofessional. She kept telling me throughout my visit that they close soon and then that they close in an hour. I requested to speak to a manager several times. Ca She kept telling me throughout my visit that they close soon and then that they close in an hour. I requested to speak to a manager several times. Caiya Davis just ignored my request. I had to walk over to a sales person to ask for help in dealing with this situation because Caiya Davis was very dismissive and gave me a lack of information pertaining to my vehicles repairs and warranties. I would definitely like to speak to the General Manager about my visit on Saturday, October 14,2023. More

Yesterdays service was very different! Just when you thought the last person had a non-caring attitude…this person was not knowledgeable at all of the process I was even asked (for the f Just when you thought the last person had a non-caring attitude…this person was not knowledgeable at all of the process I was even asked (for the first timeH if I wanted a car wash🙄 More

Omar was great in explaining the service I requested. He was very professional and kind. He was very professional and kind. More

Chris and Thomas were great help give them raise and it’s very convenient location for us and Chris is very helpful person it’s very convenient location for us and Chris is very helpful person More

Service Manager Frank DeVita always professional and accommodating. I am very happy with the overall service experience. accommodating. I am very happy with the overall service experience. More

Top tier service from beginning to end! I highly recommend. Mercedes Benz of Orange County. I highly recommend. Mercedes Benz of Orange County. More

On two recent visits I was overcharged based on staff shortage and their equipment failure shortage and their equipment failure More