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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
803 Reviews

803 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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November 14, 2023

Excellent services, would continue to do business here. Would definitely recommend people to use their services. More

by BL514_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott
November 13, 2023

I have been pleased with the service for two years nothing to complain about. Thank you More

by amanley6851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2023

It was Hard to reach the service center so you know the condition of uour vehicle More

by GARLANDS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Good communication, pleasure to deal with no surprises. Happy to do business there. The loaner was a brand new car , very nice. More

by d_deponte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Scott
November 08, 2023

Scotty was amazing! Thank you for all the effort & accommodations. It was a pleasure working with you. The work was exceptional. More

by kaplankwok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis, Frank Scott
November 04, 2023

Omar was terrific, covered everything perfectly. I think he is an asset to the company. More

by JACKAL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott
November 04, 2023

Not good slow hard to pin down did not make us a priority even though I was hospitalized during nearly 3 weeks they had the car took them 2 days to return car after it was finished More

by WBE1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie Devita
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Scott Bateman was very knowledgeable and kept me up to date on the status of my service More

by J.MESTRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
November 02, 2023

Very efficient and timely they were able to diagnose and return the vehicle to me and it was a very good experience. More

by PMETZING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Amazing quick and seamless service. Very friendly and professional. Kept to a reasonable amount of time to get the work done. More

by sarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott, Walter Pensa
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