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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
513 Reviews

513 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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February 26, 2023

The staff members are very friendly. The place was clean and inviting. I enjoyed the breakfast treats and coffee. More

by SE_MOULTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Pauletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2023

Tried to charge me for failing to diagnose an obvious problem that had already been diagnosed by the next closest Mercedes dealership and that was covered under warranty. Was really hoping this dealershi More

by CRAIGMONTEITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie Devita
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caiya Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2023

Very professional service. Environment is nice and clean. Service finishes on time. Their service personnel are all very nice More

by PINGWANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2023

Friendly representative when you drive up. They always provide good customer service and quick service. More

by kadijamc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Pauletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Pensa
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2023

I find this dealership to be very professional & courteous to there costumers . This is why I will continue my business with this location. More

by RREDHOOK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
February 25, 2023

Frank Sandy caiya great people great service ! well done on point pleasant and courteous .it’s not ez to find good people to deal with . so I’m happy that’s the key . More

by JERRY82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caiya Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

Fantastic dealership! !!!!! Frankie Devita is top notch!!!!! I highly recommend this dealership and would also recommend asking for Frankie!! More

by blazar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2023

Frankie was accommodating my experience with dealerships great thank you again for all your help. More

by DAVIDJSHANAHAN835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2023

Everything went fast & smooth. From check in to check out. My car was done earlier than expected. Thank you ! More

by JJTTM2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caiya Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2023

Ron helped me save as much as I could with all the inflated prices that’s goes a long way More

by JFRANCOIS218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
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