Mercedes-Benz of Orange Park

Great experience We have purchased a handful of cars over the past few years and this was the best experience we've had by a large margin. To the degree that we have We have purchased a handful of cars over the past few years and this was the best experience we've had by a large margin. To the degree that we have gone from BMW loyalists to Mercedes only going forward. Highly recommend Fields Mercedes and Chris in particular. More

Chris was kind, patient and thorough. Mercedes-Benz Orange Park was committed to insuring our safety during this era of COVID-19 with Social Distancing, continuous wipe downs of common areas as well Orange Park was committed to insuring our safety during this era of COVID-19 with Social Distancing, continuous wipe downs of common areas as well as protecing client and loander vehicles with our sanitizer program. More

Bought a 2020 GLC 300 from MB of Orange Park. Chris Bourdes was my sales associate and it was as pleasant experience I have had buying a new car. This is about the 10th new car I have purchased and my Bourdes was my sales associate and it was as pleasant experience I have had buying a new car. This is about the 10th new car I have purchased and my 4th Mercedes. Would highly recommend Chris and MB Orange Park. More

Smooth car purchase Chris made the purchase of my car easy and also delivered my vehicle to me. He took care of everything we had discussed over the phone. Chris made the purchase of my car easy and also delivered my vehicle to me. He took care of everything we had discussed over the phone. More

Fantastic treatment In the last 10 years I have purchased six cars for a variety of reasons. My latest experience at Mercedes Benz of Orange Park was the best. From when In the last 10 years I have purchased six cars for a variety of reasons. My latest experience at Mercedes Benz of Orange Park was the best. From when I first walked in and was greeted by Anna to my dealings with L.J Walters the Sales Manager, to the sales team of Austin McKinnon and Drew Johnson it was a magnificent experience. They were all patient and respectful of my wife and myself. Never once did we feel pressured, they exceeded my expectations. From deciding on the equipment and model, the whole team was there to assist. Our questions were answered and the process they have in place is successful. The model we wanted was not in stock and they worked diligently to locate one. Unfortunately, because of our equipment choices and my desire to get the exact vehicle I want they suggested we order the vehicle. We did and they kept us up to date with the unit’s progress as it was built and shipped. We were notified of the car’s arrival and set up a time to finalize the transaction. We were trading one of our cars and that process was fantastic. In a matter of minutes, they had a real fair assessment of our trade. What impressed us was the fact to evaluate we understood they ran a Carfax, checked local values and still provided the trade-in amount in a short amount of time. From initial contact to delivery the entire process at this dealership was enjoyable. The dealership is clean, staff respectful and they can take care of all your transportation needs. Sales of new and used vehicles as well as service they can handle it all at this location. In conclusion I want to say they were fair, honest and patient with us. This was the best experience we had in all the years of purchasing cars. We appreciate the way they conduct business at MB of Orange Park. More

When they are taking your money they are nice. But if you have the slightest issue you will not have it addressed nor will you get a call back. Numerous attempts to Aaron Mong the general manager have g you have the slightest issue you will not have it addressed nor will you get a call back. Numerous attempts to Aaron Mong the general manager have gone unanswered. Everyone should know you can purchase a Mercedes somewhere else. More

Salesman Percy Thomas I would like to take the time to share my personal experience with my salesman Percy Thomas. Percy Thomas came personally to my job to pick up my car I would like to take the time to share my personal experience with my salesman Percy Thomas. Percy Thomas came personally to my job to pick up my car for a minor service that wouldn't require a loaner. Percy Thomas stayed in contact with me fulfilled all promises after the sales of the car. Percy Thomas has made my experience even after the sale of the car a wonderful and satisfying experience that I would like to share his awesome follow through with others. Proud Mercedes Benz Owner More

Disappointed I drove into your dealership wearing Rayban sunglasses which I left in my console. When I left they were gone. I immediately contacted the manager and I drove into your dealership wearing Rayban sunglasses which I left in my console. When I left they were gone. I immediately contacted the manager and they looked all over the car for my glasses. No glasses...I know I will never return. More

GREAT SERVICE! Just a note to let you know of the phenomenal service I received from Mr. Joey Rodriguez. A wonderful very nice and knowledgeable person that took gr Just a note to let you know of the phenomenal service I received from Mr. Joey Rodriguez. A wonderful very nice and knowledgeable person that took great care of my vehicle. Let me add Chris at your service desk as well, very nice professional, and always has a smile. Thank you very much, S. Puzo More