
Mercedes-Benz of Orange Park
Jacksonville, FL
Filter Reviews by Keyword
By Type
239 Reviews of Mercedes-Benz of Orange Park
Excellent service Service rep is friendly and extremely knowledgable. There is no question or issues with my car that is not explained in detail prior to my service Service rep is friendly and extremely knowledgable. There is no question or issues with my car that is not explained in detail prior to my service More
Great Marc made me feel comfortable throughout the process. I have been fortunate to have met him and Armandi who helped me make this purchase possible. Tha Marc made me feel comfortable throughout the process. I have been fortunate to have met him and Armandi who helped me make this purchase possible. Thanks More
ALL STAFF IS TOP NOTCH - I WILL KEEP COMING BACK! YOU WILL BE TREATED WITH RESPECT. GREAT INVENTORY, SALES AND MANAGEMENT ARE SUPERIOR TO OTHER HIGH END DELERS I HAVE DEALT WITH IN THE PAST. 5 STARS YOU WILL BE TREATED WITH RESPECT. GREAT INVENTORY, SALES AND MANAGEMENT ARE SUPERIOR TO OTHER HIGH END DELERS I HAVE DEALT WITH IN THE PAST. 5 STARS ALL DAY! More
Really good service , but it's really hard to get a service manager on the phone. That was my only caveat otherwise the experience would have been excellent. , but it's really hard to get a service manager on the phone. That was my only caveat otherwise the experience would have been excellent. More
Outstanding service department. Every visit to the service rep was a pleasure, Alberto DeJesus and went above and beyond to fix ever issue my car had. A true professional. Thank yo Every visit to the service rep was a pleasure, Alberto DeJesus and went above and beyond to fix ever issue my car had. A true professional. Thank you More
Great experience! I was pleased with my experience at Mercedes of Orange Park. Mandy Lamb was my sales agent and provided THE best experience for purchasing my vehicle I was pleased with my experience at Mercedes of Orange Park. Mandy Lamb was my sales agent and provided THE best experience for purchasing my vehicle. She went above and beyond to communicate information. My husband and I will purchase our next Mercedes from this dealership and from Mandy. More
Great service During my visit(s), They did a great job continuing to search for the issue that my car had. They fixed the issue, and I was back on the road again. During my visit(s), They did a great job continuing to search for the issue that my car had. They fixed the issue, and I was back on the road again. More
GREAT CUSTOMER SERVICE!! My wife and I went to Brumos of orange park just going to see what class we wanted to lease next. Mr.Thomas Moffett was first to help us, we test drov My wife and I went to Brumos of orange park just going to see what class we wanted to lease next. Mr.Thomas Moffett was first to help us, we test drove a few and the GLK caught our eye. Along the process we actually wanted to trade in our escape and Thomas worked the best he could. Didn't get to take it home that day but it was the most fun, easy going, and the most enjoyable car shopping experience we've had. More
Aaron Mong review Aaron was wonderful to work with! I never felt one bit of pressure. He was a true gentleman and I would certainly recommend him and Orange Park Merced Aaron was wonderful to work with! I never felt one bit of pressure. He was a true gentleman and I would certainly recommend him and Orange Park Mercedes-Benz to anyone! More
Wonderful purchasing experience We recently purchased a new ML 350 SUV from Mercedes Benz of Orange Park and had a great experience. Mandy Lamb was our sales consultant and she work We recently purchased a new ML 350 SUV from Mercedes Benz of Orange Park and had a great experience. Mandy Lamb was our sales consultant and she worked with us on several occasions in order to help us select the right vehicle. She was extremely knowledgeable about the SUV and how all the technology worked. We were particularly interested in the safety features and she test drove the SUV with us twice in order to show us exactly how they worked as well as how they felt. That was probably the selling point and deciding factor for us. If she had not been so well informed and familiar with the vehicle we would have never purchased it. There was never a question we asked that she didn't know the answer. We were quite impressed with her and she is the reason we bought the SUV! Also, Jesse Herrera handled the actual paperwork upon delivery and it went very smoothly with no surprises. Then, Michael Groe, the delivery specialist, spent two hours with us to explain how the SUV works and he was very smart and helpful. We appreciate all the hard work and attention everyone gave us. It is a beautiful vehicle! More