
Mercedes-Benz of Owings Mills
Owings Mills, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,407 reviews
Excellent Experience The service department at Mercedes Benz of Owings Mills is outstanding. Andre Goppy always goes above and beyond to exceed my expectations. It is a pl The service department at Mercedes Benz of Owings Mills is outstanding. Andre Goppy always goes above and beyond to exceed my expectations. It is a pleasant experience working with Andre and his team! More
Great experience Brooke Richardson is the best when it come to buying a car she is very knowledgeable and she believes in making sure the customer is satisfied she tak Brooke Richardson is the best when it come to buying a car she is very knowledgeable and she believes in making sure the customer is satisfied she takes her time to explain everything and go over every detail about your purchase I will recommend her to everyone family and friends More
Excellent Service!! Brooke Richardson greeted me outside. She was very pleasant and she took her time with me. Brooke is very knowledgeable about the cars. I have already Brooke Richardson greeted me outside. She was very pleasant and she took her time with me. Brooke is very knowledgeable about the cars. I have already referred her to family members. More
My extended family Working with Andre is such a pleasure. Regardless of what he's doing he always goes above and beyond to assist me. I continue to drive Mercedes Benz Working with Andre is such a pleasure. Regardless of what he's doing he always goes above and beyond to assist me. I continue to drive Mercedes Benz because of him. I truly appreciate his customer service as well as everyone at the dealership from the moment I arrive til the moment I leave I feel valued. Thanks Mercedes👌🏽 More
Customer satisfaction Brooke was awesome. I am in school and went and looked at a car on the weekend. She helped me look up the car I thought I wanted and since it's no lon Brooke was awesome. I am in school and went and looked at a car on the weekend. She helped me look up the car I thought I wanted and since it's no longer made she helped me to narrow down what other types of cars I liked. She told me she would call me to set up an appointment to come a test drive a car a finally picked. She waited until the next weekend to do that so she didn't interrupt my school schedule. Also, once I did come in she had the car ready so we could go out and showed us everything there was to know about the car. I ended up buying it and the store closed at 6 but she stayed with us until 8 to make sure everything went right with our paperwork. Very friendly and knowledgeable as well! More
Very professional. Awesome The Mercedes-Benz of Owings mills, md. Ben is wonderful and would recommend him as your sales consultant. The whole staff from when you walk in the The Mercedes-Benz of Owings mills, md. Ben is wonderful and would recommend him as your sales consultant. The whole staff from when you walk in the door are friendlyand very welcoming. Cone to Mercedes-Benz of Owings mills and find your dream. More
Easiest car buying experience ever! Very professional and courteous. In my past have purchased over 15 cars from Honda, Toyota, Lexus, BMW, and Acura dealers, and i even worked as a sal Very professional and courteous. In my past have purchased over 15 cars from Honda, Toyota, Lexus, BMW, and Acura dealers, and i even worked as a salesman at one time in my past. In short I understand car business. With that said this car buying experience was the easiest and most stress free. I took home 2017 s class 4 Matic loaded with options at amazing price. He knew I was a serious buyer and got right down to the point and that was all I needed. I'm very happy that I decided to drop by. Thanks Brooke for being so accessible and taking the time to explain the small details. Btw, Brooke's mind-blowing body is an asset to herself and to the dealership. ;) 8006 Alchemy Way Elkridge? MD? 21075 United States More
Fast Service and Excellent Customer Care Excellent and fast service on this week-end. Kyle Harris always provides expedient and detailed service analysis for our car. I really appreciate the Excellent and fast service on this week-end. Kyle Harris always provides expedient and detailed service analysis for our car. I really appreciate the customer care at Mercedes Benz of Owings Mills. More
Great service customer service My wife and I had a very bad experience when purchasing one of our cars during the transition to Mile One. The ONLY reason we ever went back was bea My wife and I had a very bad experience when purchasing one of our cars during the transition to Mile One. The ONLY reason we ever went back was beacause of Andre. He is a rare breed in these times. He loves his work and it shows with his huge smile and how hard he works to get everything right. More
Fabulous Quick, professional and easy. I arrived at 2:30pm without an appt. They promptly greeted me and shuttled me to my office. My car was returned clean Quick, professional and easy. I arrived at 2:30pm without an appt. They promptly greeted me and shuttled me to my office. My car was returned clean at 5:15pm. Couldn't be happier about today's experience! More