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Mercedes-Benz of Palm Beach

West Palm Beach, FL

3.9
90 Reviews

4000 Okeechobee Blvd

West Palm Beach, FL

33409

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Showing 90 reviews

March 03, 2021

Jim Murphy showed me a car and was outstanding! He was thorough, helpful, knowledgeable, not pushy and knew exactly what I needed. I highly recommend giving Jim a call when you're in the market for a ne More

by Mary Pat Thibodeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Murphy , Bob Antonelli
March 01, 2021

Nicolas, Shane & Stephen were great to work with. They made my car buying experience very easy and quick. They all work great and efficiently together. More

by Janki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Parra, Stephen, Shane Maharaj
July 21, 2020

Horrible Experience I have a 2012 E350 convertible. It is one of the cars for which there was a recall due to dangerous air bags. I received the first notice from Mercede More

by LenK
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jeffrey Hessert
July 17, 2020

Insulting and Misogynistic Treatment When I entered the dealership which is under construction, I was first ignored. When someone came to talk to me, (I think his name was Tim, but not s More

by klotznet
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Robert
June 24, 2020

Service prices are 40 percent higher than in Massachusetts and parts prices quoted for repairs are more than 35 percent OVER list price. The parts department is virtually nonexistent and mot More

by 70LM
Recommend Dealer
No
Employees Worked With
Retail parts, Service Advisor, Bob Antonelli
May 27, 2020

Paid for Service A and B During Service B (car detail included) I was quoted $1750 for 4 brand new tires which I refused. I gotten two brand new tires after only a year at the More

by fsu4xad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Tuck
February 19, 2020

I am new to Florida and feel blessed to have Aaron Killian from MB of Palm Beach as my service manager. He was extremely professional and his post service follow up is the best I have ever experience More

by jack204
Recommend Dealer
Yes
Employees Worked With
Aaron Killian
January 17, 2020

Acura loss of Lauren Walton is a huge gift to Mercedes I bought an Acura RDX a few weeks ago from Lauren Walton. Lauren is no longer working at the Acura dealership. Lauren now works for Mercedes. I hav More

by Debby
Recommend Dealer
Yes
Employees Worked With
Bob Antonelli
January 01, 2020

Started out great but The salesperson, Richard King, I worked with is perhaps one of the most patient I have encountered. I told Richard, I might get a 458 from the Ferrari More

by Olia3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard King
November 30, 2019

10 years of great service I have been going here for years. I had a 2008 Eclass, 2010 Eclass, 2012 Eclass and a 2014 CLS 550. I always had them serviced here and they have bee More

by Collarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Johnson
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