Mercedes-Benz of Palm Beach

Above and Beyond! Melissa Leonard and Bob Antonelli at MB of Palm Beach were honestly life-savers! I was traveling for work and needed emergency attention to my E350. Melissa Leonard and Bob Antonelli at MB of Palm Beach were honestly life-savers! I was traveling for work and needed emergency attention to my E350. Melissa was responsive, thorough, and accurate with the assessment. She worked within a very tight timeline and provided me with everything I needed to continue with my work trip without skipping a beat. Bob assisted me when I picked up my vehicle and the level of customer service he provided was unparalleled. Aside from being treated like a long-time customer my first time at this dealership, Melissa and Bob went above and beyond for me and I'm eternally grateful for their A+ assistance. More

Service lacked follow up to customers. to begin by saying all my cars are mercedes love everything about them .my 2011 c63 had a brake module problem which my mercedes mechanic could not do to begin by saying all my cars are mercedes love everything about them .my 2011 c63 had a brake module problem which my mercedes mechanic could not do because it had to be programmed (dealer).took the car to mercedes of palm beach left it there for 4 days for a one day fix got the car late friday evening after calling day after day to see the progress story was they shipped the part and it hasnt arrived 4days shipper from within USA ,ok i went with that story got the car $2255.76 later was told my wheels need balancing my rotors are wearing etc not a problem when i took the car in .on driving the car home the brakes was pulsating steering was uncontrollably,called my service writer and complained kept on getting the same answer they know nothing about that (really frustrating) i took the blow but would not ever take my cars to them ever More

HAPPILY PLEASED We rated them 4 stars instead of 5 because no one is perfect, but Mercedes Benz of Palm Beach goes above and beyond to give you their best every time, We rated them 4 stars instead of 5 because no one is perfect, but Mercedes Benz of Palm Beach goes above and beyond to give you their best every time, and if not, immediately correct any mishaps when they occasionally occur. Special accolades to our service advisor ERICA and the service manager RON YANNI whom embody terms like "Quality", "Customer Service", and "The Best or Nothing". More

Recommended I bought 2 cars from Dave Wood. He is a true professional in every way and I would certainly welcome the opportunity to work with him again. I bought 2 cars from Dave Wood. He is a true professional in every way and I would certainly welcome the opportunity to work with him again. More

Best Experience over all.. Probably my best car buying experience ever. Great, amicable, easy and fast service. No over selling, always straight to the point. Ask for Richard Ki Probably my best car buying experience ever. Great, amicable, easy and fast service. No over selling, always straight to the point. Ask for Richard King, you will thank me later!!!!! More

differnt estimates that conflict, horrible customer service I truly feel they don't want my business, they fixed my car 6500 miles ago for $500 now I have the same prob and its $2800 all of a sudden, 5 month la I truly feel they don't want my business, they fixed my car 6500 miles ago for $500 now I have the same prob and its $2800 all of a sudden, 5 month later?!?! but they said they'll be kind to me and do it for $1600... Bobs a good guy but this isn't how you attract or even keep customers. Mercedes of Del Ray is the place to go and be treated fairly. More

BEST SALES MAN EVER: ***MAX*** My name is Susi & my husband & myself were shopping for a new SUV. Looked @ everything & decided on a pre-owned ML 550. Our experience was truly wond My name is Susi & my husband & myself were shopping for a new SUV. Looked @ everything & decided on a pre-owned ML 550. Our experience was truly wonderful! The reason being our Salesman Max who went to bat for us to drive the vehicle off the lot in the most perfect condition as possible. Love our SUV! Thank you Max for your honesty, hard work, & being there for us during this experience. So appreciated!!! More

redeemed As i harshly reviewed my detailed job to my car, and rightly so i must honestly say because it was not good a couple of weeks ago, i did not expect to As i harshly reviewed my detailed job to my car, and rightly so i must honestly say because it was not good a couple of weeks ago, i did not expect to get a response to my review but Mercedes benz did. After speaking with Bob Antonelli, who listened to my complaints - offered to redo the detailed job, and YES!!!! it was outstanding, plus they added some surprise extras. I am deeply grateful to have been heard, taken seriously and to the outstanding work on my car! I'm in love with Mr Bob Antonelli and mercedes benz of palm beach ;) MY CAR LOOKS FKNG AWESOME! drove forever with the top down and half naked (tanning) lol... Of course i will be back for future services and so should you. More