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Mercedes-Benz of Palm Springs

Palm Springs, CA

Overview
Employees
Reviews
Vehicles
4.9
392 Reviews
Mercedes-Benz of Palm Springs is your Southern California destination for new and certified pre-owned luxury vehicles, including the sporty C-Class, refined E-Class, flagship S-Class, and SUVs like the GLC, GLE, and G-Class plus innovative Mercedes-EQ electrics. Enjoy tailored financing, trade-in options, and expert service from our certified technicians. From oil changes to diagnostics, we use genuine OEM parts to ensure lasting performance. Backed by indiGO Auto Group, we deliver trusted expertise and a seamless car-buying and ownership experience. Visit us today to find and service your perfect Mercedes-Benz.
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4095 E Palm Canyon Dr

Palm Springs, CA

92264

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Showing 392 reviews

July 19, 2026

Leo was great about keeping me informed and making sure everything was fine when we came to pickup the car! More

by Lm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2026 -

Mercedes-Benz of Palm Springs responded

It’s fantastic to hear Leo kept you informed and made your pickup seamless. We’re delighted everything went smoothly with your Mercedes-Benz. Enjoy every drive in your new vehicle.

July 18, 2026

Competent, courteous, timely. Margarita and Jason are excellent staff members. Liked the video report on vehicle inspection. Coby was very helpful on tech issue. More

by psmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margarita Pasillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Coby
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Jul 18, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for the five-star rating and for highlighting our team’s competence, courtesy, and timeliness. We’re glad Margarita’s assistance, the video inspection report, and our technical support met your E-Class needs. We look forward to serving you again.

July 18, 2026

The service rep, Margarita is the most professional, knowledgeable & caring I have ever worked with. More

by deelyjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margarita Pasillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2026 -

Mercedes-Benz of Palm Springs responded

We’re thrilled Margarita’s expertise and caring approach made your Mercedes-Benz C-Class service stand out. It’s rewarding to know she provided such professional support. We appreciate your trust and look forward to your next visit.

July 18, 2026

Outstanding Mercedes dealership in every way. Professional, friendly, accommodating, responsive employees at every level. No pressure salesperson, sales process and finance manager. The whole More

by Bart Carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Baumstark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Koby Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2026 -

Mercedes-Benz of Palm Springs responded

We’re thrilled to hear our team delivered a smooth, pressure-free experience for your CL-Class. It’s great to know our finance manager secured a competitive rate on your certified pre-owned Mercedes-Benz and that our inventory met your expectations. Thank you for recommending us.

July 17, 2026

Our first ever visit to PS Mercedes. I thought and hoped it might be more comprehensive and helpful. Very discouraging More

by Levequetl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Mrofchak
1.0
This rating includes all reviews, with more weight given to recent reviews.
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July 16, 2026

Wonderful Fantastic service rep. …………..prompt. Curb service. Also furnished a loaner vehicle for my use More

by waynegreen135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Paine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for highlighting the prompt curbside service Jenna provided and for mentioning the convenience of having a loaner while your Mercedes-Benz was serviced. We look forward to assisting you again soon.

July 16, 2026

I just moved here from Chicago. I was used to the Chicago Fletcher Jones experience. More

by michaelwlangen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Whitaker
4.0
This rating includes all reviews, with more weight given to recent reviews.
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July 16, 2026

I owned many Mercedes over the course of time living here in Palm Springs and I've always found this dealership and the service department to excellent More

by Mesirobics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mrofchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Paine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2026 -

Mercedes-Benz of Palm Springs responded

It’s wonderful to hear you’ve trusted us with your Mercedes service needs over the years and found our service department outstanding. We’re glad our team consistently delivers the care you’re looking for. Thank you for your loyalty.

July 15, 2026

I have used this dealership for years & I was very disappointed to find out that they don’t use their personnel for transport back & forth to one’s home! They use uber or lypt! Not good for your fem More

by Sannrog
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Mrofchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2026 -

Mercedes-Benz of Palm Springs responded

Sannrog, we appreciate your business and your feedback. This kind of information helps us provide a better customer experience and improve to make your next visit a 5-star experience. Don't hesitate to get in touch with us directly.

July 13, 2026

Had an issue with my week old car 😢. Called in got an appt that same day!! They also had a loaner car available same day! Fixed the problem quickly and I was back on the road in no time. More

by Kelli P
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duncan Emmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

Mercedes-Benz of Palm Springs responded

We’re glad we could get your Mercedes-Benz GLC 300 back on the road so quickly and provide a loaner the same day. Duncan appreciates your kind words about his assistance and professionalism. Thank you for sharing your experience and for choosing us.

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