Mercedes-Benz of Palm Springs

The service department was quick to action. They kept me updated throughout the process. Would recommend. They kept me updated throughout the process. Would recommend. More

Very satisfied, excellent service all people from beginning to end very knowledgeable, from the moment they greet you to the moment went they hand over your keys great team beginning to end very knowledgeable, from the moment they greet you to the moment went they hand over your keys great team More

Quick and efficient from making appointment to picking up car. Great service and a fabulous advisor car. Great service and a fabulous advisor More

Great service, great dealership Very happy Staff is amazing Clean Up to date information given to me amazing Clean Up to date information given to me More

I wish to correct my review from yesterday. Matt contacted me, listened to my concerns, regretted the misunderstanding we experienced on my purchase and made it right by compensating the amount Matt contacted me, listened to my concerns, regretted the misunderstanding we experienced on my purchase and made it right by compensating the amount of my concerns. I am beyond impressed! Mercedes Benz of Palm Springs went the extra mile to make certain I was satisfied with my purchase. Who does that in today’s world? That shows great character and integrity. Thank you to the whole team. I would like to give 10 stars, but am only allowed 5. More

Margarita is exceptional and very pleasant to work with and I would recommend her to anyone who needs service and I would recommend her to anyone who needs service More

Ari responded quickly to my inquiry about a preowned vehicle and was knowledgeable when he showed it to me. It was a good value and price was right, so i decided to buy it. When he produced the invoice, vehicle and was knowledgeable when he showed it to me. It was a good value and price was right, so i decided to buy it. When he produced the invoice, he had included two add-ons which raised the price about $2,000. I resisted and reminded him of the advertised price but he said they always include those add ons and quickly said he would split the cost. So i paid about 1,000 more than the advertised price and feel a bit manipulated. I now wish i would have held him to the advertised price. If the dealer calls me up and makes it right, I’ll let you know, but for now I score them at 2 out of five stars. More

Thoroughly professional in every way. My service advisor was on time, friendly and kept me well informed of the progress on my vehicle. The young man that signed me up for the loaner wa My service advisor was on time, friendly and kept me well informed of the progress on my vehicle. The young man that signed me up for the loaner was also very pleasant and professional. The loaner car was also very much appreciated. More

Duncan my service adviser is great. The dealership is not. I will say the new manager is good but this facility has a long way to go. Lack of communication is number one. Having my car The dealership is not. I will say the new manager is good but this facility has a long way to go. Lack of communication is number one. Having my car for almost a week with no communication is awful, I’ve had a Mercedes of different types for 40+ years and stopped using this dealership when my warranty runs out which I’ll do again this time. Purchased my current Mercedes out of Texas. More

Really great experience working with the team in Palm Springs. All very kind and professional and Felt like they took good care of me. Springs. All very kind and professional and Felt like they took good care of me. More