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Mercedes-Benz of Palm Springs

Palm Springs, CA

4.6
198 Reviews

4095 E Palm Canyon Dr

Palm Springs, CA

92264

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Showing 198 reviews

June 12, 2024

Great customer service. Quality work and attention to detail when you have your Mercedes serviced here. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Paine
May 27, 2024

I have particularly enjoyed working with Jenna Paine in solving my problems in having my Mercedes passed for this year's Smog Test. It took at least 10 visits to be tested by The Smog Test and told my Mer More

by allertonmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Paine
May 21, 2024

My salesperson provided excellent service in a professional and friendly manner and was easy to work with. More

by sandavidpsp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karnit
May 19, 2024

They sent a technician to the location of my car to run some diagnostic tests. Once that was done I scheduled service which was easy &the scheduler was pleasant. They picked my car up from another locatio More

by MN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy, Gary Whitaker
April 27, 2024

We absolutely loved the service we got—we just purchased a wonderful new Mercedes AMG 43 convertible. Cody Vierra was our salesman. He took fantastic care of us, and made sure every question we asked was an More

by Beeper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Vierra
February 27, 2024

From the moment I walked through the door, Brenda Dryden handled every question or issue I expressed beautifully. She is knowledgeable regarding her product and can explain options so that a real human can More

by dianelaxineta
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy, Gary Whitaker
January 20, 2024

Bought a beautiful 2024 EQ350+ but unfortunately it does not come with charging cables. I was unable to use my car until I purchase cables. Salesman did not know much and said to get an electrician to help. More

by cscottmt
Recommend Dealer
Yes
Employees Worked With
Cody
January 15, 2024

Customer service is very professional. I had my car serviced, unfortunately they needed to keep my car for a day or two. My complain was not having enough rental cars available. Unfortunat More

by setsu82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Thush
January 13, 2024

Excellent communication skills and a willingness to go the extra mile to find a solution to the problem. More

by Eisho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna, Gary Whitaker
January 09, 2024

This is the second vehicle I've bought from Cody Vierra at Mercedes Benz of Palm Springs. Both Cody and the dealership made both my purchases smooth and pleasurable experiences. I appreciated their care an More

by Michael Garmon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Vierra
2
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