Mercedes-Benz of Palm Springs
Palm Springs, CA
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Everyone was so helpful, welcoming and knowledgeable. They made sure that we were comfortable while waiting and that purchasing the vehicle was as easy as possible. They had a concierge available to he They made sure that we were comfortable while waiting and that purchasing the vehicle was as easy as possible. They had a concierge available to help us understand all the intricacies of the vehicle. More
From my initial inquiry to the day we drove our new car home, all facets of our buying experience were great. Our Sales Exec was professional, knowledgeable and very responsive to our needs. I am hopef home, all facets of our buying experience were great. Our Sales Exec was professional, knowledgeable and very responsive to our needs. I am hopeful that our future experience with service is on the same level. More
The express service was over 4 hours but service was completed. Recently had a question on an issue on the me connect app and when I called service referred me to the concierge where I had to leave a vo completed. Recently had a question on an issue on the me connect app and when I called service referred me to the concierge where I had to leave a voicemail. Never heard from anyone. More
I have a relationship with Mercedes benz that goes back about 50 years. In Palm Springs, the people I dealt with were exceptional. The Mercedes Benz symbol means style, grace, and fun, just like the folks about 50 years. In Palm Springs, the people I dealt with were exceptional. The Mercedes Benz symbol means style, grace, and fun, just like the folks at the dealership. More
Not a good car buying experience. The process could be changed to actually benefit the buyer and not just pad the dealers bottom dollar. The process could be changed to actually benefit the buyer and not just pad the dealers bottom dollar. More
Wonderful service. I live in Los Angeles and have many options for MBZ service, but I will use MBZ Palm Springs for service. Why? It is their people and attitude; they I live in Los Angeles and have many options for MBZ service, but I will use MBZ Palm Springs for service. Why? It is their people and attitude; they are the best. Greeted as if you were a family member, paperwork is always ready, and the service is always done right. They are the best! More
I have done business with Mercedes Benz of Palm Springs for over 20 years. Brenda Dryden and the entire staff are knowledgeable, patient, and enthusiastic. for over 20 years. Brenda Dryden and the entire staff are knowledgeable, patient, and enthusiastic. More
Great customer service representative Karnit, she helped us, accommodated our needs and concerns, and my car is amazing! The experience was flawless- I will buy my next car from here. us, accommodated our needs and concerns, and my car is amazing! The experience was flawless- I will buy my next car from here. More