
Mercedes-Benz of Paramus
Paramus, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Teresa was very helpful and informative about the process. She went out of her way to help with an unrelated issue to servicing. process. She went out of her way to help with an unrelated issue to servicing. More
Excellent service. Quick. Professional called in the morning and my tire was replaced within an hour. Good communication Quick. Professional called in the morning and my tire was replaced within an hour. Good communication More
Ben was amazing to work with. Yes, the car was kept longer than anticipated but Ben handled it with professionalism, care and even had the car delivered to my office. Yes, the car was kept longer than anticipated but Ben handled it with professionalism, care and even had the car delivered to my office. More
Smooth and efficient as usual from MB Paramus. Staff are always helpful. The collection is always no hassle with the team at payments. Staff are always helpful. The collection is always no hassle with the team at payments. More
Where do i begin. From the moment you call and schedule your vehicle for service, to the time you drop off your car and pick it up when it’s done is such a very seemle From the moment you call and schedule your vehicle for service, to the time you drop off your car and pick it up when it’s done is such a very seemless experience. Everybody is so professional and i always feel that im treated with dignity and respect. Any issues with my vehicles they try and help me out as much as possible. Highly recommend this dealership. From sales to service dept they are nice and fair group of people. Special mention to service manager Mr Ben Wright who always goes above and beyond to lend a helping hand with whatever issues there is with our vehicles. As long as Mr Wright is there in that dealership,we wouldn’t go anywhere else. More
Process from start to finish was so smooth and pressure free. I haven’t been to any other dealership and felt that. Even from other luxury car dealers it always felt like it was a battle to get a car but h free. I haven’t been to any other dealership and felt that. Even from other luxury car dealers it always felt like it was a battle to get a car but here at Mercedes it was nothing but smooth sailing with them. I even received a gift bag and I didn’t even buy a brand new car. Amazing service all around! More
Knowledgeable and experienced staff. The staff is very attentive and helpful from the beginning to the end. The staff is very attentive and helpful from the beginning to the end. More
Great customer service, honest but pricey. For the money spent on service , you should offer complimentary beverages and snacks not just coffee. Other dealers like Acura offer these things For the money spent on service , you should offer complimentary beverages and snacks not just coffee. Other dealers like Acura offer these things More
Aggressive pricing and great customer service. Will most definitely be coming back for my next car. Will most definitely be coming back for my next car. More
They were incredible to deal with took care of everything the same thing very satisfying the same thing very satisfying More