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Mercedes-Benz of Paramus

Paramus, NJ

3.7
2,803 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus. Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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755 State Rt 17 South

Paramus, NJ

07652

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Showing 2,803 reviews

May 18, 2022

People are very nice and very professional. Service pickup is quick easy and very clean and on time. More

by YOCO228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon at Sales 5 stRs
May 18, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to hear that our team members are very nice and professional, and you found our service pickup to be quick and easy, and very clean and on time. Thanks!

May 18, 2022

After they sold the vehicle there is mo one to talk to. They don't care anymore More

by SCHO0318
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nuha Ksheboon
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

Last 2 visits were problems with service advisors , also very difficult to get through? Communication is a problem! More

by DEBRACPILATES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
AshleyJames@driveprestige.com
May 18, 2022 -

Mercedes-Benz of Paramus responded

Please allow me to apologize for your negative experience. At a moment of your convenience, please contact me directly to further discuss. I look forward to speaking with you. Kind regards, Mark Mickens Fixed Operations Manager markmickens@driveprestige.com 201-597-7131 extension 1501

May 17, 2022

They are Always on top of all issues . Great communicators and timely excellent service consistently . More

by gregpavin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Mercedes-Benz of Paramus responded

We're glad to hear that our team is always on top of all issues, and they are able to communicate well, and provide excellent service.

May 16, 2022

All routine service was excellent. Minor body work was excellent. Rear luggage issue was not resolved; issue started again within a few days. I took the vehicle to Mercedes Benz Fairfi More

by SMIKE1029
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Mercedes-Benz of Paramus responded

It's nice to hear that our team was able to help with your minor body work, and your luggage issue was resolved as well. Thank you for sharing your kind remarks.

May 15, 2022

This is a rip off dealer charging over 10;000 plus above sticker..dealers like this rip off dealership should be closed down...I will not buy from mercedes benz ever again... More

by BIZMARK1031
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
May 15, 2022

All was taken a care of as expected and professionally. They called me as soon as my car was completed. More

by Danaan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022 -

Mercedes-Benz of Paramus responded

We're so glad to know that our team was professional and they followed up with you promptly. Thanks for choosing Mercedes-Benz of Paramus for your service needs.

May 15, 2022

Excellent salesperson Omar Robinson. Introduced us to new ideas when we wanted a new lease. More

by SILBERSTEINCARLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wong, Omar Robinson
May 15, 2022 -

Mercedes-Benz of Paramus responded

Thank you for telling us that Omar Robinson was really helpful, and you appreciated his new ideas for your leasing needs. Thanks again!

May 15, 2022

Everyone was so helpful and professional. My salesperson, Nuha was amazing ! Highly recommend this dealership! More

by wwobgyn1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuha Ksheboon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to hear that our team is helpful and you found Nuha to be amazing. Thanks for the terrific recommendation and we'll look forward to helping you again with any future needs.

May 15, 2022

I had an issue with my 2021 Mercedes gle350. Mercedes fixed the issue and did right by me. Highly recommended Paramus Mercedes! Thanks More

by E46m3convertible
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuha Ksheboon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Mercedes-Benz of Paramus responded

Please allow me to apologize for your negative experience. At a moment of your convenience, please contact me directly to further discuss. I look forward to speaking with you. Kind regards, Mark Mickens Fixed Operations Manager markmickens@driveprestige.com 201-597-7131 extension 1501

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