
Mercedes-Benz of Paramus
Paramus, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,801 reviews
Great experience Jieun was a pleasure to work with as well as everyone else we dealt with Very happy with this dealership and will definitely recommend it Jieun was a pleasure to work with as well as everyone else we dealt with Very happy with this dealership and will definitely recommend it More
Amazing professionalism Jieun came up to us while we were looking around and asked us if we needed any help. She provided answers to all our questions was very quick and prof Jieun came up to us while we were looking around and asked us if we needed any help. She provided answers to all our questions was very quick and professional. Definitely recommend her for your service. Will come back see you soon! More
Good Service Car was serviced, I was given a loaner car and everything was done correctly. All went smoothly. Overall very happy and no problems to report. Car was serviced, I was given a loaner car and everything was done correctly. All went smoothly. Overall very happy and no problems to report. More
Emergency sprinter service This used to be a “5 star” dealer until your dealership fired off the evening sprinter techs. Companies like mine rely on the nighttime service to hav This used to be a “5 star” dealer until your dealership fired off the evening sprinter techs. Companies like mine rely on the nighttime service to have work done on our sprinter that very few other dealers can service. The staff you have is great, Chris always tries to take care of all of my needs. But the management sucks, and whoever got rid of the evening sprinter crew should be fired.If there is no evening crew, I have to get rid of my sprinter, and get a ford. I would only recommend this dealership and a sprinter if you have an evening crew. More
Best experience! Highly recommended I had the pleasure of leasing my first Benz from Mercedes-Benz of Paramus this week. They are a modern high tech facility with an excellent team! My I had the pleasure of leasing my first Benz from Mercedes-Benz of Paramus this week. They are a modern high tech facility with an excellent team! My salesperson was Jeff Chun and my finance manager was Kristin Mascola ( SUPER NICE AND LOVELY ) they were Very kind, well informed and super nice Highly recommended dealership! More
Above & Beyond Went in looking for one of the best Service Advisors on the planet,Steve Eilert. When I realized that he was no longer there, I asked for Kief.He gr Went in looking for one of the best Service Advisors on the planet,Steve Eilert. When I realized that he was no longer there, I asked for Kief.He graciously resolved a car scratch issue that I thought was going to be a tedious,time consuming pain.He made me feel as though I was the most important customer. His skills & personality truly embody the values of Mercedes. Thank you,Kief! More
Exceptional and rapid Great charismatic representatives who are very attentive. I would recommend the service to everyone I know. Chris is very well spoken and his co-worke Great charismatic representatives who are very attentive. I would recommend the service to everyone I know. Chris is very well spoken and his co-workers are very helpful. More
Bob Cocco is very informative. & very nice to deal with. Bob Cocco is very efficient. Whenever I call him,he gets back to me. almost immediately. He is a very nice person & I would recommend him anytime. He Bob Cocco is very efficient. Whenever I call him,he gets back to me. almost immediately. He is a very nice person & I would recommend him anytime. He is very informative. More
Good dealership Good deals for the quality cars they have. The services are simple and easy to check in or stop by. nice and clean showrooms and displays with summary Good deals for the quality cars they have. The services are simple and easy to check in or stop by. nice and clean showrooms and displays with summary. More
Replacing of tires Chris Battaglia in service is a Godsend. Always courteous and efficient, Chris makes sure every job is done to the highest quality, and he really help Chris Battaglia in service is a Godsend. Always courteous and efficient, Chris makes sure every job is done to the highest quality, and he really helped me yesterday in a pinch when a flat tire affected my timing to help my mother who is currently recovering from surgery. Understanding the urgency of the situation, Chris assisted me quickly and effectively. I refer him as often as possible whenever someone inquires. More