Mercedes-Benz of Paramus

Chris Battaglia Sevice Rep Chris was very helpful and keep me updated during the whole service process. Prestige is very Lucky to have such a thoughtful employee. I would recomm Chris was very helpful and keep me updated during the whole service process. Prestige is very Lucky to have such a thoughtful employee. I would recommend Chris to my associates. More

All service were excellent All services are excellent , Service manager called right after the care is ready , Paul CHU is the mechanic when service the car is excellent. Drive All services are excellent , Service manager called right after the care is ready , Paul CHU is the mechanic when service the car is excellent. Drive so smoothly after that . Great job . More

A1 Service The service was excellent as usual!!.....I waited for the car--I was told the A1 service would take about an hour and a half, which is exactly how lon The service was excellent as usual!!.....I waited for the car--I was told the A1 service would take about an hour and a half, which is exactly how long I waited. I've always had a very pleasant experience dealing with this dealership!!!....Thank you!! PS.......I recently lost my job!, can you use an Industrial designer who has a great passion for cars???...specifically Mercedes?? More

New car purchase Great customer service! Robert T went out of his way to help us as did Billy in finance. Robert even came to our home to set up garage door opener. Great customer service! Robert T went out of his way to help us as did Billy in finance. Robert even came to our home to set up garage door opener. More

Positive Buying Experience Jeff Chen Jeff’s calm and positive demeanor, exceptional broad knowledge of the Mercedes Benz product line, coupled with his untiring efforts, make t Jeff Chen Jeff’s calm and positive demeanor, exceptional broad knowledge of the Mercedes Benz product line, coupled with his untiring efforts, make the purchase of a new Mercedes Benz a positive experience. Jeff is a gentlemen, respectful of his customer’s needs. I highly recommend him to anyone who is in the market to purchase a new Mercedes Benz. More

Recent purchase experience I recently purchased our family’s third Mercedes; however, this is the first from Mercedes Benz of Paramus/Prestige. My deal was adeptly coordinate I recently purchased our family’s third Mercedes; however, this is the first from Mercedes Benz of Paramus/Prestige. My deal was adeptly coordinated by General Manager Jason Cestaro, who is dynamic, confident, and a positive, spirited credit to the dealership and to the Mercedes brand. Business Manager Mark Ellwanger proved compassionate, patient, and facilitative of my concerns; indeed, I would say unprecedentedly so throughout my prior experiences at dealerships. He is superlative in his calling, acting with extraordinary kindness. Henri Sabar is knowledgeable, efficient, and forthright. He and Sales Manager Dan Raspanti worked constructively. Executive Assistant Marie Long is both friendly and personable, and Customer Relations Manager Debbie Chorny is kind, receptive, and appreciative of customer comments. In my experience, particularly under Jason Cestaro’s leadership, Mercedes Benz of Paramus/Prestige is a dealership at which personability is paramount. Mercedes Benz of Paramus/Prestige aspires to a culture in which friendliness and approachability exists. Having previously dealt with numerous other dealerships in the Tri-State Area, it is a confirmed pleasure to recommend the dealership. I always attempt to be loyal to dealerships at which I purchase, and I look forward to a responsive rapport with the dealership in subsequent years. More