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Mercedes-Benz of Paramus

Paramus, NJ

Overview
Employees
Reviews
Vehicles
4.6
2,899 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus. Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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755 State Rt 17 South

Paramus, NJ

07652

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Showing 2,899 reviews

May 16, 2022

All routine service was excellent. Minor body work was excellent. Rear luggage issue was not resolved; issue started again within a few days. I took the vehicle to Mercedes Benz Fairfi More

by SMIKE1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cocco
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May 16, 2022 -

Mercedes-Benz of Paramus responded

It's nice to hear that our team was able to help with your minor body work, and your luggage issue was resolved as well. Thank you for sharing your kind remarks.

May 15, 2022

This is a rip off dealer charging over 10;000 plus above sticker..dealers like this rip off dealership should be closed down...I will not buy from mercedes benz ever again... More

by BIZMARK1031
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
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May 15, 2022

I had an issue with my 2021 Mercedes gle350. Mercedes fixed the issue and did right by me. Highly recommended Paramus Mercedes! Thanks More

by E46m3convertible
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuha Ksheboon
Print
May 16, 2022 -

Mercedes-Benz of Paramus responded

Please allow me to apologize for your negative experience. At a moment of your convenience, please contact me directly to further discuss. I look forward to speaking with you. Kind regards, Mark Mickens Fixed Operations Manager markmickens@driveprestige.com 201-597-7131 extension 1501

May 15, 2022

Excellent salesperson Omar Robinson. Introduced us to new ideas when we wanted a new lease. More

by SILBERSTEINCARLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wong, Omar Robinson
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May 15, 2022 -

Mercedes-Benz of Paramus responded

Thank you for telling us that Omar Robinson was really helpful, and you appreciated his new ideas for your leasing needs. Thanks again!

May 15, 2022

Everyone was so helpful and professional. My salesperson, Nuha was amazing ! Highly recommend this dealership! More

by wwobgyn1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuha Ksheboon
Print
May 15, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to hear that our team is helpful and you found Nuha to be amazing. Thanks for the terrific recommendation and we'll look forward to helping you again with any future needs.

May 15, 2022

All was taken a care of as expected and professionally. They called me as soon as my car was completed. More

by Danaan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 15, 2022 -

Mercedes-Benz of Paramus responded

We're so glad to know that our team was professional and they followed up with you promptly. Thanks for choosing Mercedes-Benz of Paramus for your service needs.

May 14, 2022

Excellent response always by Theresa and highly helpful and informative in getting service issues addressed. More

by Dr don 1497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 14, 2022 -

Mercedes-Benz of Paramus responded

Thanks for saying that our team is excellent, and Theresa was very helpful with getting all of your service issues addressed as well.

May 14, 2022

Thanks for the sales person that help me to find what I want it and service quick More

by ARIELAPENA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
Print
May 14, 2022 -

Mercedes-Benz of Paramus responded

It's great to hear that our team made your service visit quick! Thanks for sharing your feedback.

May 14, 2022

My car was returned unwashed. Service team was cordial and did get my car back on time. More

by Schanti.nyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lalli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Perez, Carol Dooley
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May 14, 2022 -

Mercedes-Benz of Paramus responded

Thanks for letting us know about your experience. We'll share your comments with our team and make sure your car is washed for your future visits.

May 14, 2022

Rafael, the salesman was friendly, and answered all questions. They gave a fair trade in offer. No hassle buying experience. Dealer is was clean. Car was completely detailed and ready for pick up. More

by AIDALASS2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Figuereo, David Wong
Print
May 14, 2022 -

Mercedes-Benz of Paramus responded

Thank you for telling us that Rafael was friendly and he was able to answer your questions. It's really a pleasure to hear that your trade in was good, and everything was ready for pick up. Thanks again!

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