Mercedes-Benz of Paramus

We went to this dealership yesterday, were practically ignored and did not feel welcome. On top of that it took the valet over 15 minutes to locate our car. Not a pleasant trip to our Favorite dealershi ignored and did not feel welcome. On top of that it took the valet over 15 minutes to locate our car. Not a pleasant trip to our Favorite dealership. It prompted us to stop at BMW dealership on our way to the nanuet Mercedes . More

I have always been given excellent service by everyone there, Glad to have Andrew Franco as my salesperson. I call him up explain to him what i want and boom it gets done in minutes, literally. He listens there, Glad to have Andrew Franco as my salesperson. I call him up explain to him what i want and boom it gets done in minutes, literally. He listens to you when are buying a car. You really feel you are buying the car you want and you are not being sold. There is a difference. I know it sounds silly but I can't wait to get my next car already. I was also very please with Robert who was extremly knowledgeable about the gadgets in my car and taught me a lot. Very patient and he really seemed to enjoy his job. Many dealership that I have been to don't give you that level of service. I hope I answered why - excellent service and excellent enthusiasm. More

The experience I had at this dealership was fabulous. Don't be fooled by the girls at the front and their nonchalant attitudes, because the sales and finance team are very informative and nice. The real Don't be fooled by the girls at the front and their nonchalant attitudes, because the sales and finance team are very informative and nice. The real part of my experience that stood out was my great sales rep. My experience with Ken was great because even with every sales technique that is used he wasn't pushy and instead helped me learn something new about my car choice. He saw that I was getting anxious waiting around to be helped by some other assigned sales rep and his perceptive judgement saw this and quickly jumped on the opportunity to answer all my questions in a very timely fashion. He was very fast in the turnover process from my initial questions, to the test drive, all the way through the close of the sale. He was a great listener when it came to things I didn't want and very intuitive in determining the qualities of a car I did want. He did a great job working closely with me to ensure the car I left that day was the best fit for me. In fact, I'm very used to salespeople overselling and over promising their product which makes you very disappointed in the end because of the "over-hype" but Kenneth did the opposite and actually undersold some of the fabulous qualities that I'm uncovering each day; and I'm very happy that he did so, because I left the dealership excited with my new purchase and now a few days later I'm exponentially exalted. More

Ken Shattuck was a pleasure to deal with - made the entire process a pleasure - and would recommend Ken and Presitge in a heart beat. Car was immaculate many thanks for a great experience !!! entire process a pleasure - and would recommend Ken and Presitge in a heart beat. Car was immaculate many thanks for a great experience !!! More

I honestly leased my car because of Phil Campbell. He was a very wholehearted and trustworthy sales rep. One that is hard to come by. I'm please to be a part of the mb family a very wholehearted and trustworthy sales rep. One that is hard to come by. I'm please to be a part of the mb family More

Quickly got down to business and discussed cost of lease without wasting a lot of my time. Delivery was prompt and professional staff was helpful. without wasting a lot of my time. Delivery was prompt and professional staff was helpful. More

BEST.CAR-BUYING EXPERIENCE.EVER. Phil Campbell went above and beyond to facilitate my purchase and was able to locate the exact car I wanted. Not only was he very knowledgeable and able to answer all above and beyond to facilitate my purchase and was able to locate the exact car I wanted. Not only was he very knowledgeable and able to answer all my questions, , he was sincere and I felt comfortable about my decision as a result of his excellent salesmanship. He was prompt in his communication and transparent throughout the process. He made me feel at ease and I did not feel any pressure to purchase. More

I've known Andrew for many years. He's the best and a consummate professional, he's also a friend and I'm I always walk away happy whether we make a deal or not, but we usually do! and a consummate professional, he's also a friend and I'm I always walk away happy whether we make a deal or not, but we usually do! More

It was a pleasure to work with Phil in our purchase of the new CLA. He was knowledgeable and courteous. When we couldn't locate the exact vehicle options we wanted, Phil went out of his way on their inc the new CLA. He was knowledgeable and courteous. When we couldn't locate the exact vehicle options we wanted, Phil went out of his way on their incoming cars and found the best possible match. We would definitely buy from Phil and prestige again in the future. What a great experience! More

My husband and I were extremely pleased with Jeff Chun. From our experience, he is straightforward and efficient. On a busy Saturday, he was able to get us in and out of the dealership very quickly. The From our experience, he is straightforward and efficient. On a busy Saturday, he was able to get us in and out of the dealership very quickly. The car leasing/buying process can be stressful and anxiety ridden but from start to finish, it was a smooth process. We didn't even plan to lease a car when we walked in. We only came to take a look at the GL but we met the right person and he gave us the right price which made everything come together organically. Highly recommend. Thank you also to Robert Texidor for showing us everything we need to know about our new GL. We will be back! More