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Mercedes-Benz of Paramus

Paramus, NJ

4.5
2,874 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus. Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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755 State Rt 17 South

Paramus, NJ

07652

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Showing 2,874 reviews

February 20, 2022

Jieun is a passionate MB salesperson. She is very sensitive to her clients car needs as she listens, provides advice and options and makes the buying experience fun.. More

by MATTHJ3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Chun, Jieun Chun, David Wong
Feb 20, 2022 -

Mercedes-Benz of Paramus responded

It's great to hear that Jieun is very helpful and she's able to provide great advice as well. Thanks for your kind remarks.

February 18, 2022

A very stressful situation turned out to be a smooth and calm one thanks to Andrew Franco! We had the best experience he was so professional, kind, and understanding. This is the most honest man you will ev More

by Karen Lagana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Mercedes-Benz of Paramus responded

We're very glad to hear that Andrew Franco was so helpful to you. Also, we really appreciate your kind remarks and your wonderful recommendation for Andrew. Thanks!

February 15, 2022

Had a great experience with Andrew Franco he greeted me well , took his time to make sure I was happy with my choice , I would definitely recommend him , he makes you feel comfortable doesn’t push you like More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Mercedes-Benz of Paramus responded

Thanks for sharing your kind remarks. It's great to know that Andrew Franco made sure you were happy with everything and you're willing to recommend him as well.

February 01, 2022

Andrew was the best, this is how buying a car should be, I would go back in a heartbeat. I traveled 2 hrs to pick up a used car, it was everything he promised and more. Great service. More

by bytheyard1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to hear that Andrew was so helpful and you're pleased with everything. Thanks for your kind remarks and we'll look forward to helping you again with any future needs.

January 29, 2022

Andrew Franco’s service and professionalism throughout our last 2 car purchases has been amazing. I first picked up the new S-580 class and we just picked up a new 2021 G wagon. Andrew knows these cars ve More

by Max
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

Max responded

Andrew is very pleasant, knows his vehicles and Carrie’s the entire process extremely professional.

January 08, 2022

Attentive ,friendly, knowledgeable and helpful salesperson Andrew Franco & Staff made car purchasing a positive experience. More

by Iolucca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ingersoll
Jan 08, 2022 -

Iolucca responded

Thank You All!

Jan 09, 2022 -

Mercedes-Benz of Paramus responded

Thank you for sharing your feedback, it's great to hear that Andrew Franco and our team made sure you had a positive experience. Thanks again!

January 03, 2022

I was encouraged to use the home service to change my tire, it was a little expensive but I did t mind it. Appointment set for 11:30, no one showed up, I called at 1, they said someone will show up at 1: More

by Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Lalli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Zarour
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Perez, Don Pettigrew, Donna Thomas, Carol Dooley, Veronica Heredia, Scott Gordon, Steve Dufalo
Jan 04, 2022 -

Mercedes-Benz of Paramus responded

Please allow me to apologize for your 1-star experience. At a moment of your convenience, please contact me directly to further discuss. I look forward to speaking with you. Kind regards, Mark Mickens Fixed Operations Manager markmickens@driveprestige.com 201-597-7131 extension 1501

December 20, 2021

Jeff was patient. He understood my needs and wants right away and made a great suggestion that worked out. He is very knowledgeable of the cars offered. More

by caldonstrain436
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
Dec 21, 2021 -

Mercedes-Benz of Paramus responded

It's wonderful to hear that Jeff was so helpful, as well as very knowledgeable. Thanks for sharing your kind remarks and 5-star rating!

December 07, 2021

Best dealership. Have had between the two of us 20 cars. Went back to Mercedes from Porsche. This dealership and staff especially Melissa Lee go the extra mile!!! Just picked up two new ones and couldn’ More

by HOWARDROLNICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole and JC, Melissa Lee, David Wong
Dec 08, 2021 -

Mercedes-Benz of Paramus responded

It's great to hear that Melissa Lee and our team went the extra mile to help and you're pleased with everything. Thanks for sharing your kind remarks!

December 03, 2021

The process of buying out our GLC 300 lease was easy as well as extremely thorough More

by Michelleataylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuha Ksheboon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nuha Ksheboon
Dec 03, 2021 -

Mercedes-Benz of Paramus responded

We're glad to hear that our team was very helpful and you're pleased with your purchase. Congratulations on leasing a GLC 300!

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