
Mercedes-Benz of Paramus
Paramus, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Oliver at Mercedes-Benz of Paramus is the guy to go to! Oliver was so great to work with. He was patient and understanding and let me take my time in deciding my huge purchase. I would definitely recommen Oliver was so great to work with. He was patient and understanding and let me take my time in deciding my huge purchase. I would definitely recommend anyone who is looking here to seek out Oliver. I had gone to other dealerships and in the end it was the way Oliver treated me that helped me make my decision. He wasn't a typical salesman who hovers over you while you make a decision nor does a huge sales pitch. More
🤩🤩🤩 Very great experience I would recommend this Mercedes-Benz dealership everything was fix on time good customer services ?????????? In and out no long Very great experience I would recommend this Mercedes-Benz dealership everything was fix on time good customer services ?????????? In and out no long wait..free car was after repairs is done. More
Robert and Kristen rocks Both Robert and Kristen did a great job providing us with multiple options to get us into a new car. I hope they both are around in three years so I c Both Robert and Kristen did a great job providing us with multiple options to get us into a new car. I hope they both are around in three years so I could work with them again very efficient and effective. More
Glen, Diane. Dave Delaney, Keif, Richard only Terrific wonderful service people all try to help and accomodate. Would reccomend any of these without hesitation. Car was taken care of, cleaned an Terrific wonderful service people all try to help and accomodate. Would reccomend any of these without hesitation. Car was taken care of, cleaned and serviced properly. More
Robert was amazing and so accommodating . Easy to work. Robert and his team did an amazing job. Made it easy to get a. Good deal and feel like a first class customer . Thanks again and will definitely bring Robert and his team did an amazing job. Made it easy to get a. Good deal and feel like a first class customer . Thanks again and will definitely bring family and friends . More
excellent service and customer relations 👍my car is in good condition now thanks teresa for being good service manager! i will recommend you to everyone 👏keep service and customer relations 👍my car is in good condition now thanks teresa for being good service manager! i will recommend you to everyone 👏keep up the good work More
Highly professional The service rep was very knowledgeable and professional only recommending necessary work for my vehicle. High integrity. Pleasure to do business with. The service rep was very knowledgeable and professional only recommending necessary work for my vehicle. High integrity. Pleasure to do business with. Would enjoy working with the representative next time. More
30,000 service There was no loaner for me to use. I was taken to Enterprise for a rental car. Considering I made the appointment one month in advance I feel I should There was no loaner for me to use. I was taken to Enterprise for a rental car. Considering I made the appointment one month in advance I feel I should’ve had a car available. Otherwise everything went smoothly. More
Satisfaction Guaranteed My salesperson Jieun was wonderful. She was very welcoming and most attentive.. If i had to give a score between 1-10 ....Jieun is straight up all 10 My salesperson Jieun was wonderful. She was very welcoming and most attentive.. If i had to give a score between 1-10 ....Jieun is straight up all 10's and more in every aspect. I could not have had a more pleasurable and satisfying experience. She listened to my concerns and needs. Everything that was promised was totally delivered. I look forward to a lasting relationship with this dealership and will recommend Mercedes-Benz in Paramus, NJ to the fullest. (Ask for Jieun) I would like to also extend my sincere thanks to her manager who im sorry i dont remember his name but he too was truly amazing! Thank you Jasmine for my salesperson More
Usually very good service but wait time was ridiculous Generally I am very happy with the service advisors . This visit was not up to the usuals standards. I waited over 29 minutes to be attended to when I Generally I am very happy with the service advisors . This visit was not up to the usuals standards. I waited over 29 minutes to be attended to when I pulled in, then waited 35 minutes for a service advisor to check in. Then almost 2 hours more for a headlamp and sidelight change. This may have been an exceptionally busy night as all customers in service were complaining about wait times More