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Mercedes-Benz of Paramus
Paramus, NJ
2,792 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus.
Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,792 reviews
November 19, 2018
One word.... ZOO Making an appointment was the most frustrating experiences I ever had with Mercedes/Ramsey. Transfer a calling and call bouncing back several times. Making an appointment was the most frustrating experiences I ever had with Mercedes/Ramsey. Transfer a calling and call bouncing back several times. Work with a service assistant by the name of Tamar, can't remember her last name. Could not provide details about the service (engine light).... just wasn't satisfied. More
by Loyal customer
Verified CustomerEmployees Worked With
Kief Ridley
Helpful November 18, 2018
My Service Rep Was Amazing! My service rep Joe Candella I believe was his name, was very friendly, helpful, assertive and informative thank you for everything! Everything was gre My service rep Joe Candella I believe was his name, was very friendly, helpful, assertive and informative thank you for everything! Everything was greatly appreciated. More
by ISAIAHROSARIO
November 18, 2018
Outstanding service I had an issue with my voice command in my S class. Service manager David Delaney and master mechanic Tom Lotto ensured that the issue was diagnosed a I had an issue with my voice command in my S class. Service manager David Delaney and master mechanic Tom Lotto ensured that the issue was diagnosed and worked diligently to resolve the issues. In addition, Tom spent time with me after the repair was completed to insure that I was satisfied with the repair, outstanding! More
by robtdidio0
Employees Worked With
Tom Lotto , Dave Delaney
November 18, 2018
My experience Robinson was wonderful. Excellent customer service.he explained everything to our understanding. In fact he made us fall in love for mecedes and with Robinson was wonderful. Excellent customer service.he explained everything to our understanding. In fact he made us fall in love for mecedes and with this dealship on Rt17.Everybody we met at this dealership was very professional and friendly, I recommend, Everybody go,get your mecedes on Rt17 dealership, More
by AASANTEWAA
Employees Worked With
Billy Dye, Robinson Espinal, John Bober
November 16, 2018
Good sales bad service Service is very slow. Waited 30 mins to get a rep’s attention. When I picked up my car it took 45 mins to get it after the bill was settled. Not v Service is very slow. Waited 30 mins to get a rep’s attention. When I picked up my car it took 45 mins to get it after the bill was settled. Not very efficient. Service elsewhere. More
by VICTORBANG
Employees Worked With
Scott Gordon
November 16, 2018
When I came to pick my car up the service was satisfactory. I brought my car in I was taken care of immediately I was provided with a loaner I was in and out. I will recommend other people who have Mercedes t I brought my car in I was taken care of immediately I was provided with a loaner I was in and out. I will recommend other people who have Mercedes to come to your place of business. More
by rspen14
Employees Worked With
Glenn Morato
November 16, 2018
Excellent Took care of all problems.called me to keep me updated on progress of repairs. And detailed car upon pick up nice touch. Glenn was concerned that ever Took care of all problems.called me to keep me updated on progress of repairs. And detailed car upon pick up nice touch. Glenn was concerned that everything was fixed properly. More
by lenbat61
Employees Worked With
Glenn Morato
November 16, 2018
Sales Experience Extraordinary Once agaIn, Andrew Franco made the sales experience rewarding and enjoyable. He is a star to treats his customers like gold! We are very pleased! Once agaIn, Andrew Franco made the sales experience rewarding and enjoyable. He is a star to treats his customers like gold! We are very pleased! More
by Fundraiser
November 15, 2018
Great car buying experience, friendly salespeople We had a great experience buying a car. Joe was a nice and friendly guy that was looking to help us every step of the way. He was not pushy and guid We had a great experience buying a car. Joe was a nice and friendly guy that was looking to help us every step of the way. He was not pushy and guided us through the car that we wanted and really amazing price. Happy to recommend both dealership and Joe to everyone. More
by DSLOBODENYUK
Employees Worked With
Joseph Melillo
November 15, 2018
Exceptional sales service by Jieun Chun Jieun was very helpful and professional in assisting me with my new lease in a very quick and seamless manner. I look forward to working with her in t Jieun was very helpful and professional in assisting me with my new lease in a very quick and seamless manner. I look forward to working with her in the future. More
by JJV
Employees Worked With
Billy Dye, Jieun Chun, John Bober
