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Mercedes-Benz of Paramus
Paramus, NJ
2,803 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus.
Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,803 reviews
October 05, 2018
Excellent “first class” service The experience is first class, comfortable, and efficient! The team handles everything in a fast and friendly manner. The facilities are clean and cus The experience is first class, comfortable, and efficient! The team handles everything in a fast and friendly manner. The facilities are clean and customer centric with lots of help at your fingertips. More
by RSC1
Verified CustomerEmployees Worked With
Omran Falah
October 05, 2018
Very poor service and communication Customers should be aware that if you are taking your car for any recalls they will charge you diagnostic fee which is ridiculous also be aware be Customers should be aware that if you are taking your car for any recalls they will charge you diagnostic fee which is ridiculous also be aware be aware do not do not sign anything before you read it More
by samanial
Employees Worked With
Glenn Morato
October 05, 2018
Bought a 2014 Mercedes CLA Amazing experience! Very, Helpful and what we were looking for our daughter. Very good experience with Joel and the rest of the Mercedes Benz of Paramus. Thank you so muc Very, Helpful and what we were looking for our daughter. Very good experience with Joel and the rest of the Mercedes Benz of Paramus. Thank you so much Joel! More
by Pawel Chrobak
Employees Worked With
Joel Castaneda
October 05, 2018
OVERBOOKED? Glad your business is doing well.. However your remind me of the airlines,you overbook. 15 minute wait to get into the garage.Really..Wait for cashie Glad your business is doing well.. However your remind me of the airlines,you overbook. 15 minute wait to get into the garage.Really..Wait for cashier,people walk past never asking if they could help? Not exactly customer service More
by MC.BLOOM
Employees Worked With
Dan Murphy
October 04, 2018
Could not be better We needed a replacement tire after hitting a pothole and were towed to this location at 6.30 am. Staff opened early and gave excellent attention, even We needed a replacement tire after hitting a pothole and were towed to this location at 6.30 am. Staff opened early and gave excellent attention, even providing delicious bagels and coffee. The facility is very smart and clean and our experience could not have been better. More
by BABSMCOLLIER
Employees Worked With
October 04, 2018
Traded in my 2013 E350 4matic for a CPO 2015 ML350 4matic My experience at Mercendes-Benz of Paramus was excellent. Everyone was courteous and professional -- from the receptionist that greeted me to Osiel Ma My experience at Mercendes-Benz of Paramus was excellent. Everyone was courteous and professional -- from the receptionist that greeted me to Osiel Mancha in sales, to Kareem Raposo in finance, to the techs who washed and delivered the vehicle. Thank you. More
by GARY.LEVINE
Employees Worked With
Osiel Mancha, Kathie Fingado, Kareem Jason Raposo
October 04, 2018
I Love my GLC300! I had a 5 star experience at Mercedes Benz of Paramus. Melissa Lee, I would like to thank you for your help in purchasing my new SUV. You were very pr I had a 5 star experience at Mercedes Benz of Paramus. Melissa Lee, I would like to thank you for your help in purchasing my new SUV. You were very professional and understanding. Down to the color, Package and Price, you delivered!!!!!! Please thank Kareem for the help in financing my truck. I cant forget Omran who made sure I was familiar with all the features :) What a Team!!!!!! I will certainly recommend Mercedes Benz of Paramus to my friends and family. More
by Lakeeshia
Employees Worked With
Kathie Fingado, Melissa Lee, Omran Falah, Kareem Jason Raposo
October 04, 2018
Excellent, professional service. They took the car on time and returned it within the time they indicated. I waited in their lounge -comfortable seats, bagels and coffee and Wi-Fi. As They took the car on time and returned it within the time they indicated. I waited in their lounge -comfortable seats, bagels and coffee and Wi-Fi. As always, a very pleasant experience. More
by marsdenv
Employees Worked With
Axel Arroyo
October 03, 2018
Purchased car last week Bought my car last week. The whole experience was a pleasure and breeze. Honest and easy to work with sales person, no hard sell of upsell when I cam Bought my car last week. The whole experience was a pleasure and breeze. Honest and easy to work with sales person, no hard sell of upsell when I came to pick up the car. Haven't used service so can't comment on that yet. More
by NJ car purchaser
Employees Worked With
Joseph Melillo
October 03, 2018
High level customer care. The car was serviced completely, and the fuel tank was full as the windshield washer fluid tank too. I’ll probably get my next car from the same pl The car was serviced completely, and the fuel tank was full as the windshield washer fluid tank too. I’ll probably get my next car from the same place More
by GOCEKRSTEVSKI66
Employees Worked With
Kristin Mascola, Joel Castaneda, John Bober
