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Mercedes-Benz of Paramus - Service Center

Paramus, NJ

4.2
930 Reviews

930 Reviews of Mercedes-Benz of Paramus - Service Center

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May 09, 2023

Very smooth and good service. Excelleant customer service and positive environmental, I liked cars in display More

by EUNKYOUNGYEE@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
J
May 09, 2023 -

Mercedes-Benz of Paramus responded

We're so glad to know that our team was so helpful with your needs. Thanks for sharing your kind remarks.

May 09, 2023

bad will never go there again. waste of time hard to make the appointment although always a mercedes owner never treated on a timely manner nor with respect More

by Negin Fahimi
Recommend Dealer
No
May 04, 2023

Team was professional and friendly. Completed the maintenance quickly and made sure to get me better k on the road so I could get to work. More

by TDIMMIT14@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
5
May 04, 2023 -

Mercedes-Benz of Paramus responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

May 03, 2023

Why do you keep repeating by asking the same question over and over again? This is the 3rd time I'm replying with a 1 rating More

by ASEEFA_A@YAHOO.COM
Recommend Dealer
No
Employees Worked With
Poor
May 02, 2023

Recently moved to the neighborhood. Called MB Paramus to drop off my S550 for service and fix a couple of things. They would not give me a loaner because the vehicle has not been there More

by Chris T
Service Communication
Recommend Dealer
No
Employees Worked With
Teresa Zarour
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Mercedes-Benz of Paramus responded

Chris, we apologize but our service advisor was mistaken as that was our old policy but is no longer the case since our new Service and Parts director was hired. Thank you, The Mercedes-Benz of Paramus Team

April 28, 2023

Excellent service Well done job Job done quickly Did everything possible to get the job done and work out well with me More

by Columbiabody
Recommend Dealer
Yes
Employees Worked With
Troy semeraro
Apr 28, 2023 -

Mercedes-Benz of Paramus responded

We're so glad to know that our team was so helpful with your needs. Thanks for sharing your kind remarks.

April 27, 2023

Service Advisor was knowledgeable and professional. Great service. Tamar took great care of my vehicle More

by Velazquezja9
Recommend Dealer
Yes
Employees Worked With
Hi
Apr 28, 2023 -

Mercedes-Benz of Paramus responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 27, 2023

Professional and informative staff walked me through my bluetec service Thank you Paramus Mercedes for getting me back on the road More

by jerseyjoe23
Recommend Dealer
Yes
Employees Worked With
David Rovello
Apr 27, 2023 -

Mercedes-Benz of Paramus responded

Thank you for your feedback! We appreciate your kind words.

April 26, 2023

I always have good experience with the service department of Mercedes Benz of Paramus so far. More

by GILIWALICE
Recommend Dealer
Yes
Employees Worked With
Troy
Apr 26, 2023 -

Mercedes-Benz of Paramus responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 20, 2023

Professional, informative and friendly Just was a nice experience and that is all I have to say More

by Ooby451
Recommend Dealer
Yes
Employees Worked With
--David Ingersoll Mercedes-Benz of Paramus
Apr 21, 2023 -

Mercedes-Benz of Paramus responded

Thank you for your feedback! We appreciate your kind words.

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