Mercedes-Benz of Paramus - Service Center

People are very nice and very professional. Service pickup is quick easy and very clean and on time. Service pickup is quick easy and very clean and on time. More

Last 2 visits were problems with service advisors , also very difficult to get through? Communication is a problem! very difficult to get through? Communication is a problem! More

They are Always on top of all issues . Great communicators and timely excellent service consistently . Great communicators and timely excellent service consistently . More

All routine service was excellent. Minor body work was excellent. Rear luggage issue was not resolved; issue started again within a few days. I took the vehicle to Mercedes Benz Fairfi Minor body work was excellent. Rear luggage issue was not resolved; issue started again within a few days. I took the vehicle to Mercedes Benz Fairfield CT - issue was resolved while I waited - 100% satisfied with their service More

All was taken a care of as expected and professionally. They called me as soon as my car was completed. They called me as soon as my car was completed. More

I had an issue with my 2021 Mercedes gle350. Mercedes fixed the issue and did right by me. Highly recommended Paramus Mercedes! Thanks Mercedes fixed the issue and did right by me. Highly recommended Paramus Mercedes! Thanks More

fast appointment date - immediately taken care of when I arrived- super friendly and knowledgeable service person - continued by text, email and phone calls from service tech, fast service, car done as pr arrived- super friendly and knowledgeable service person - continued by text, email and phone calls from service tech, fast service, car done as promised, easy pick up and on my way back home! I recommend very highly this dealer! More

Very professional, our car was done before the time frame they had given..thank you for being the best they had given..thank you for being the best More

My car was returned unwashed. Service team was cordial and did get my car back on time. Service team was cordial and did get my car back on time. More

Excellent response always by Theresa and highly helpful and informative in getting service issues addressed. and informative in getting service issues addressed. More