Mercedes-Benz of Plano

I went in not knowing what to except but from the time I stepped in to the time I stepped out. I received nothing but great customer service and I was very comfortable with making my purchase. Also thanks t stepped in to the time I stepped out. I received nothing but great customer service and I was very comfortable with making my purchase. Also thanks to Brandon R and Benjamin for helping me out. More

Was a busy day but provided car service so didn’t have to wait at dealership. No pressure to do additional work. That’s it wait at dealership. No pressure to do additional work. That’s it More

Service representative gave me a thorough review of what was going on with my car plus additional service that was recommended in the near future. was going on with my car plus additional service that was recommended in the near future. More

From beginning to end the transaction was seamless. This is my third car that I have purchased from Mercedes of Plano and could not be happier. is my third car that I have purchased from Mercedes of Plano and could not be happier. More

All around great service at MB Plano from Sales through the Service Department. Most recent experience was with Service where I had an issue over the weekend. Dropped my car off Sunday evening and used th the Service Department. Most recent experience was with Service where I had an issue over the weekend. Dropped my car off Sunday evening and used the night drop feature. They were able to get me up and running again by close of business Monday. Jeff Quimby really took care of me with two new tires, alignment, and my next recommended service. More

The cost of service is reasonable. I have an excellent service advisor in Stephen Wolston who always keeps me informed and is very knowledgeable. Overall a good experience. service advisor in Stephen Wolston who always keeps me informed and is very knowledgeable. Overall a good experience. More

I have been coming to this dealership for years and they always are helpful with service of my car. Even in the pandemic they continue to try to make the best of getting your car serviced. always are helpful with service of my car. Even in the pandemic they continue to try to make the best of getting your car serviced. More

I’ve used this dealership for 7 years and could not be more satisfied with the service I get here. I use service more than any other dept., but rarely have to take the car in except for regular service on more satisfied with the service I get here. I use service more than any other dept., but rarely have to take the car in except for regular service once a year. The staff is friendly and competent. The waiting room if pleasant and comfortable. I can reserve a loaner car if necessary. Service is timely and the car is delivered back to me freshly washed every time. More

Excellent service. Even though I arrived at a busy time to leave my car for service, a representative came to help me within minutes. They serviced my car within hours and even washed it for free. Checkout to leave my car for service, a representative came to help me within minutes. They serviced my car within hours and even washed it for free. Checkout was a breeze and I was a very delighted customer. More

Cedric was wonderful I didn’t care for extra warranty discussed after the fact. I wrote the check too soon and didn’t have another one with me to add on extra discussed after the fact. I wrote the check too soon and didn’t have another one with me to add on extra More