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Mercedes-Benz of Plano
Plano, TX
2,139 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,139 reviews
August 13, 2021
I received prompt attention upon entering the service area. I was informed that my vehicle had a factory recall which I was unaware of. The repair work was completed in a timely manner and the work w area. I was informed that my vehicle had a factory recall which I was unaware of. The repair work was completed in a timely manner and the work was excellent More
by sparklinghorizons
Employees Worked With
Brian
August 11, 2021
Mercedes Benz of Plano is a phenomenal dealership! The best customer service and is always fully accommodating no matter what. I would absolutely recommend MB Plano! best customer service and is always fully accommodating no matter what. I would absolutely recommend MB Plano! More
by tessaharrington143
Employees Worked With
Zack Vunk, Service Advisor
August 04, 2021
I went in not knowing what to except but from the time I stepped in to the time I stepped out. I received nothing but great customer service and I was very comfortable with making my purchase. Also thanks t stepped in to the time I stepped out. I received nothing but great customer service and I was very comfortable with making my purchase. Also thanks to Brandon R and Benjamin for helping me out. More
by Tariro18
July 28, 2021
From beginning to end the transaction was seamless. This is my third car that I have purchased from Mercedes of Plano and could not be happier. is my third car that I have purchased from Mercedes of Plano and could not be happier. More
by Jmaxw3580
July 28, 2021
All around great service at MB Plano from Sales through the Service Department. Most recent experience was with Service where I had an issue over the weekend. Dropped my car off Sunday evening and used th the Service Department. Most recent experience was with Service where I had an issue over the weekend. Dropped my car off Sunday evening and used the night drop feature. They were able to get me up and running again by close of business Monday. Jeff Quimby really took care of me with two new tires, alignment, and my next recommended service. More
by billwinter
Employees Worked With
Jeff Quimby
July 22, 2021
The cost of service is reasonable. I have an excellent service advisor in Stephen Wolston who always keeps me informed and is very knowledgeable. Overall a good experience. service advisor in Stephen Wolston who always keeps me informed and is very knowledgeable. Overall a good experience. More
by M
Employees Worked With
Stephen Wolston
