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Mercedes-Benz of Plano

Plano, TX

4.8
2,138 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,138 reviews

June 07, 2021

Great people that really know how to take care of their customer. Scott Singleton is the best! It took some work but he found a way to get my exactly what I was looking for! I have had such a high level of More

by josh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Singleton, Ricky Williams
Jun 08, 2021 -

Mercedes-Benz of Plano responded

Josh, we appreciate your king words and mention of our great people like Scott! Thanks for your endorsement and let us know when we may serve you additionally. Thanks again!

May 31, 2021

As usual excellent service, polite and easy to get an appointment. Always keep me informed of the status of my vehicle and always a smooth and easy close out. More

by Lamartrussell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Wolison
Jun 01, 2021 -

Mercedes-Benz of Plano responded

Lamartrussell, we appreciate your 5-stars and tag of working with Stephen. Thank you for taking a moment to share praise. See you next time. Thanks again!

May 31, 2021

Always a great experience. Chad in service and Dana in sales are the consummate professionals and outstanding at taking the utmost and best care of their clients. More

by R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Bunton
Jun 01, 2021 -

Mercedes-Benz of Plano responded

R, we appreciate your 5-stars and mention of Chad and Dana in service and sales! Thank you for taking a moment to share praise. See you next time. Thanks again!

May 27, 2021

Sabrina Ozminkowski was fabulous! She was so easy to work with - very cordial, friendly, respectful, thorough and listen effectively! ...loved working with her! The concierge, Harrison Hoffman was also More

by Omongaras
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison Hoffman, Sabrina Ozminkowski
May 28, 2021 -

Mercedes-Benz of Plano responded

Omongaras, thank you for sharing 5-star praise regarding your experience with Sabrina! We appreciate your endorsement and mention of her bing easy to work with. Let us know when we may serve you additionally! Thanks again!

May 25, 2021

Mercedes Benz of Plano has always been a stellar, reliable and very client-oriented dealership throughout my years of doing business with them. I purchased my car there and have gone for routine main More

by tessaharrington143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary, Service Advisor
May 26, 2021 -

Mercedes-Benz of Plano responded

Tessaharrington143, thanks for your endorsement of your experiences with us over the years. We appreciate your business and pleased to hear your sister has joined the MBP family as well! Thank you very much for taking time to share feedback. See you next time! Best wishes!

May 18, 2021

My experience at MB Plano was phenomenal. I appreciate the kindness I received. I will definitely be recommending MB Plano to family and close friends. More

by Mr. Terrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Mercedes-Benz of Plano responded

Mr. Terrell, thank you for sharing 5-stars and noting your experience with Brandon! We appreciate your endorsement and love that your memorable emotion was kindness. Let us know when we may serve you additionally! Best wishes!

May 17, 2021

I have never done business with a better dealership. They are the very best from sales to service. I will recommend them to whoever asks More

by Joansnelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
May 18, 2021 -

Mercedes-Benz of Plano responded

Joansnelson, thank you for sharing 5-stars and noting your experience with Tony! We appreciate your endorsement. Let us know when we may serve you additionally! Thanks again!

May 17, 2021

My service guy is Chad. He consistently treats me like I’m an old friend. He’s kind. He’s honest and he demonstrates SERVICE in customer service when others no longer understand or value the aspect of s More

by dgb1311@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad- Service Center
May 18, 2021 -

Mercedes-Benz of Plano responded

dgb1311@yahoo.com, thank you for sharing 5-stars and noting your experience with Chad in service! We appreciate your endorsement. Let us know when we may serve you additionally! Best wishes!

May 12, 2021

Chuck Pullen, our representative, was outstanding in every way. Truly an asset to Mercedes-Benz of Plano!!! He was very professional, knowledgeable, and empathetic to our dilemma....., More

by jekiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Pullen Service Manager
May 13, 2021 -

Mercedes-Benz of Plano responded

jekiss, we appreciate your 5-stars and mention of working with Chuck! Thank you for taking a moment to share praise regarding your experiences with him. See you next time. Thanks again!

May 04, 2021

Although there was a lot of back and forth in buying process but we were able to make a deal smoothly. The sales rep also provided me a $75 voucher but One thing I would like to mention is that I didn’t More

by Thakur.pranav91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Bullard
May 05, 2021 -

Mercedes-Benz of Plano responded

Thakur.pranav91, we appreciate your constructive praise and pleased to hear that after much back and forth, we were able to come to terms on a deal that worked for everyone. Thank you for taking a moment to share feedback. We look forward to earning the fifth star on future engagements. See you next time. Thanks again!

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