Mercedes-Benz of Plano

Great service , knowledgeable, very courteous and professional!!! Amazing job!!! Would definitely recommend and continue to do business with Mercedes Benz of Plano.!! Very wonderful team professional!!! Amazing job!!! Would definitely recommend and continue to do business with Mercedes Benz of Plano.!! Very wonderful team More

Zohaib Lalani is an expert customer service professional. He took care of the state inspection to my utmost satisfaction. I continue to pick Zohaib because he took care of all my previous services to my maxi He took care of the state inspection to my utmost satisfaction. I continue to pick Zohaib because he took care of all my previous services to my maximum satisfaction. More

You continue to send messages to my husband regarding the Mercedes. I’m the one who has driven it for 3 years and elegiac deals with MBPlano. On 3/30 I had an appointment for the car’s regularly scheduled Mercedes. I’m the one who has driven it for 3 years and elegiac deals with MBPlano. On 3/30 I had an appointment for the car’s regularly scheduled maintenance. I was there from 9 am until 12:30 pm. The battery had to be replaced. I had to go looking for my service advisor to find out what was going on. Matt Workman was no where to be found and my car had been ready and sitting on the driveway for 30 minutes! My lease is expiring at the end of this month. I assure you I will never do business with MBPlano or lease another Mercedes. It was a most unsatisfactory experience. On a scale on 0-10, I will give them a 0. XP More

Great place, great service, very friendly, great service department, this is the second car from them and I would recommend them and would go back for next new car department, this is the second car from them and I would recommend them and would go back for next new car More

Tony is professional, knowledgeable and very understanding. He is patient and communicating was a breeze. He texted back when you text him. Great personality. Recommended understanding. He is patient and communicating was a breeze. He texted back when you text him. Great personality. Recommended More

Mason was really helpful and very detailed in explaining GLE features and help me make the decision to buy GLE-350. He was very professional and knowledgeable on the car. I will definitely recommend him to GLE features and help me make the decision to buy GLE-350. He was very professional and knowledgeable on the car. I will definitely recommend him to friends and family. More

Always professional and above board, I am a big fan of MB Plano. I highly recommend MB Plano to anyone that values high touch customer service. Plano. I highly recommend MB Plano to anyone that values high touch customer service. More

A bit concerned that the potential repair list pointed out many more things than what really needed to be fixed. Only when talking with service rep did I get the meaningful story about what were the true out many more things than what really needed to be fixed. Only when talking with service rep did I get the meaningful story about what were the true issues. More

Jennifer Collins has been my advisor for the last year and let tell you she has been amazing! She and the service team take amazing care of our vehicles whenever we need service. The valet service helps c and let tell you she has been amazing! She and the service team take amazing care of our vehicles whenever we need service. The valet service helps considering COVID19 impacts and those folks do a great job of getting our vehicles to and from the dealership with no issues. Jennifer simplifies things by communicating via text and email which makes things so simple consider the work from home posture I am in. More

Very pleasant to deal with. No high pressure or sales gimmicks. I would recommend Mercedes of Plano. Ben was very accommodating and his communications skills are very good. gimmicks. I would recommend Mercedes of Plano. Ben was very accommodating and his communications skills are very good. More