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Mercedes-Benz of Plano
Plano, TX
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,135 reviews
April 01, 2021
Tony is professional, knowledgeable and very understanding. He is patient and communicating was a breeze. He texted back when you text him. Great personality. Recommended understanding. He is patient and communicating was a breeze. He texted back when you text him. Great personality. Recommended More
by Karene.davis
Employees Worked With
Tony Ortega
April 01, 2021
Great place, great service, very friendly, great service department, this is the second car from them and I would recommend them and would go back for next new car department, this is the second car from them and I would recommend them and would go back for next new car More
by ryanneedsajob
Employees Worked With
March 31, 2021
Mason was really helpful and very detailed in explaining GLE features and help me make the decision to buy GLE-350. He was very professional and knowledgeable on the car. I will definitely recommend him to GLE features and help me make the decision to buy GLE-350. He was very professional and knowledgeable on the car. I will definitely recommend him to friends and family. More
by Kduhan
Employees Worked With
Mason Bullard
March 30, 2021
Always professional and above board, I am a big fan of MB Plano. I highly recommend MB Plano to anyone that values high touch customer service. Plano. I highly recommend MB Plano to anyone that values high touch customer service. More
by J Tomlin
March 29, 2021
A bit concerned that the potential repair list pointed out many more things than what really needed to be fixed. Only when talking with service rep did I get the meaningful story about what were the true out many more things than what really needed to be fixed. Only when talking with service rep did I get the meaningful story about what were the true issues. More
by Doug
Employees Worked With
Chad Buntin
March 29, 2021
Jennifer Collins has been my advisor for the last year and let tell you she has been amazing! She and the service team take amazing care of our vehicles whenever we need service. The valet service helps c and let tell you she has been amazing! She and the service team take amazing care of our vehicles whenever we need service. The valet service helps considering COVID19 impacts and those folks do a great job of getting our vehicles to and from the dealership with no issues. Jennifer simplifies things by communicating via text and email which makes things so simple consider the work from home posture I am in. More
by bt81799
Employees Worked With
Jennifer Collins
March 20, 2021
Very pleasant to deal with. No high pressure or sales gimmicks. I would recommend Mercedes of Plano. Ben was very accommodating and his communications skills are very good. gimmicks. I would recommend Mercedes of Plano. Ben was very accommodating and his communications skills are very good. More
by Drucker1967
Employees Worked With
March 18, 2021
The entire visit was awesome. My salesperson Brandon Gurley was attentive, friendly, and professional. The dealership was clean, and accommodating.I will refer others.Thanks! Gurley was attentive, friendly, and professional. The dealership was clean, and accommodating.I will refer others.Thanks! More
by Johnson
March 18, 2021
Mark Cobb is efficient and customer oriented. He reviewed what was needed and what had been done and assured the work was done. He kept me informed. what was needed and what had been done and assured the work was done. He kept me informed. More
by John
Employees Worked With
Service- Mark Cobb
March 18, 2021
I had no issues with buying my pre own BMW. My salesman was in touch with me every time I called or texted. The process was short and sweet. Great service! was in touch with me every time I called or texted. The process was short and sweet. Great service! More
by Th
Employees Worked With
