Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Plano
Plano, TX
2,137 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,137 reviews
October 23, 2020
The dealership is great. Tony was so helpful for n getting me the right car Yhe service area is so nice, helpful and quick! Your car is clean and ready to go! getting me the right car Yhe service area is so nice, helpful and quick! Your car is clean and ready to go! More
by Debbiesj1976
October 23, 2020
Mercedes Benz of Plano has excellent service. They make it so easy to have my car serviced and they keep me updated on the progress. Two thumbs up. I will continue to buy my vehicles from MB Plano. it so easy to have my car serviced and they keep me updated on the progress. Two thumbs up. I will continue to buy my vehicles from MB Plano. More
by mojosit25
Employees Worked With
Stephen Wolston
October 22, 2020
As always, great experience at Mercedes Plano. Darren Shin took amazing care of me with impeccable customer service. Very professional and not pushy! Attentive to my needs and did a great job of followin Shin took amazing care of me with impeccable customer service. Very professional and not pushy! Attentive to my needs and did a great job of following up. Definitely ask for Darren at Mercedes Plano if you’re in the market for a new Mercedes! More
by Angel Y.
Employees Worked With
October 22, 2020
Non stressful transaction. The waiting area is always clean. Z is always helpful and knowledgeable about the questions I often ask. I’ll be back for the next service. clean. Z is always helpful and knowledgeable about the questions I often ask. I’ll be back for the next service. More
by Sanders
Employees Worked With
Z Lalani
October 22, 2020
It was my first time having Ben as my service advisor. He was a pleasure to work with. He was very courteous and prompt with having my car serviced. I have no complaints was a pleasure to work with. He was very courteous and prompt with having my car serviced. I have no complaints More
by shptlk
Employees Worked With
Ben Mitchell
October 22, 2020
I brought my car in for warranty service and routine maintenance. My service advisor Jay Henderson was friendly and knowledgeable. He addressed all the issues with my C300, gave me a loan car so I coul maintenance. My service advisor Jay Henderson was friendly and knowledgeable. He addressed all the issues with my C300, gave me a loan car so I could go about my business and the car was ready by the end of the day. It was a very pleasant experience! More
by MBPlanoDriver
Employees Worked With
Jay Henderson
October 21, 2020
The service agent Aly was excellent.... did take care of the check engine light.... thanks to him and Plano dealership for addressing it and providing loan car while taking care of it. the check engine light.... thanks to him and Plano dealership for addressing it and providing loan car while taking care of it. More
by Sowdagar
Employees Worked With
Aly, Michael Dillard
October 21, 2020
Fair price for car and very smooth buying process. We were treated very well. Your facility is clean, inviting and has excellent safety protocol. Thanks. were treated very well. Your facility is clean, inviting and has excellent safety protocol. Thanks. More
by bmworear
Employees Worked With
Neil Knox
October 20, 2020
I was pleased with the service. Jay Henderson did a good I was pleased with the service. Jay Henderson did a good handling my service. Everything was done great, good, met expectation And well pleased. I w I was pleased with the service. Jay Henderson did a good handling my service. Everything was done great, good, met expectation And well pleased. I will come back again. More
by Revleviyoung
Employees Worked With
Jay Henderson
