Mercedes-Benz of Plano

I have been a customer of Mercedes Benz of Plano since 2002. Bought a SLK 350 Limited Edition new and drove it until 2016. One day while dropping my car off for routine maintenance I saw a 2014 SLK Carbon 2002. Bought a SLK 350 Limited Edition new and drove it until 2016. One day while dropping my car off for routine maintenance I saw a 2014 SLK Carbon Edition that had just come in from a lease. The rest is history, I bought my first used car a few days later. Although there is now a dealership in McKinney I still go back to Plano for service and even for yearly inspections. More

The service department is excellent! Service advisor Chad Bunton Is one of the finest Persons you can ever work with. Knowledgeable, diligent, top notch , deserves a 10/10. Bunton Is one of the finest Persons you can ever work with. Knowledgeable, diligent, top notch , deserves a 10/10. More

Warranty Service Had my 2019 GLC in for Rear Cross Traffic Warning not working. I got a call around 3:00 pm from the valet driver to let me know he was about to leave Had my 2019 GLC in for Rear Cross Traffic Warning not working. I got a call around 3:00 pm from the valet driver to let me know he was about to leave to return my car to me. I had received no call from Chad Bunton the Service Manager as to what was done to the car. When I tried to talk to him no one knew where he was. He finally called me about over an hour later,too late to get my car back the same day. It all could have been taken care of with a call as soon as they found out there was nothing wrong.. More

Efficient, timely and friendly service for a minor issue which was handled without an appointment. Comfortable and well stocked customer lounge made the wait more pleasant which was handled without an appointment. Comfortable and well stocked customer lounge made the wait more pleasant More

Sales explained car function and options clearly and being very helpful when have any questions or concerns, great service and friendly staff, will refer to friends for sure being very helpful when have any questions or concerns, great service and friendly staff, will refer to friends for sure More

Exceptional, quality, efficient service provided by MB Plano and Keith Damer. Service was very COVID friendly, facility is excellent and staff was very professional. We highly recommend MB Plano! Plano and Keith Damer. Service was very COVID friendly, facility is excellent and staff was very professional. We highly recommend MB Plano! More

Quality And Friendly Service. Salesman had car ready for us to test drive and then patiently answered our questions and concerns. Great price on a quality vehicle. us to test drive and then patiently answered our questions and concerns. Great price on a quality vehicle. More

If you are looking for a safe laid out waiting area along with excellent customer care during this pandemic, Mercedes-Benz Plano is a great place to receive service. Thank you Jennifer Collins for your excel with excellent customer care during this pandemic, Mercedes-Benz Plano is a great place to receive service. Thank you Jennifer Collins for your excellent customer care. More

I give this dealership a heady thumbs-up 👍👍!! Service folk are friendly, professional & quick😃! (Note: 25 word minimum?!?? In my opinion it is extremely unprofessional, demeaning, annoying & a sheer wa folk are friendly, professional & quick😃! (Note: 25 word minimum?!?? In my opinion it is extremely unprofessional, demeaning, annoying & a sheer waste of time👎😤. How’s THAT for exceeding 25 words😃!) More

We purchased our car remotely due to the pandemic. Brandon Reininger was great to work with. He was able to locate a car with the features we wanted and the delivery process was very smooth. Brandon Reininger was great to work with. He was able to locate a car with the features we wanted and the delivery process was very smooth. More