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Mercedes-Benz of Plano
Plano, TX
2,140 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,140 reviews
August 07, 2020
Exceptional, quality, efficient service provided by MB Plano and Keith Damer. Service was very COVID friendly, facility is excellent and staff was very professional. We highly recommend MB Plano! Plano and Keith Damer. Service was very COVID friendly, facility is excellent and staff was very professional. We highly recommend MB Plano! More
by Crates
Employees Worked With
Keith Damer
August 05, 2020
Quality And Friendly Service. Salesman had car ready for us to test drive and then patiently answered our questions and concerns. Great price on a quality vehicle. us to test drive and then patiently answered our questions and concerns. Great price on a quality vehicle. More
by Jay_leigh
Employees Worked With
Yomi Afolabi
August 04, 2020
I give this dealership a heady thumbs-up 👍👍!! Service folk are friendly, professional & quick😃! (Note: 25 word minimum?!?? In my opinion it is extremely unprofessional, demeaning, annoying & a sheer wa folk are friendly, professional & quick😃! (Note: 25 word minimum?!?? In my opinion it is extremely unprofessional, demeaning, annoying & a sheer waste of time👎😤. How’s THAT for exceeding 25 words😃!) More
by NO!
Employees Worked With
Jeff & Mark
August 04, 2020
We purchased our car remotely due to the pandemic. Brandon Reininger was great to work with. He was able to locate a car with the features we wanted and the delivery process was very smooth. Brandon Reininger was great to work with. He was able to locate a car with the features we wanted and the delivery process was very smooth. More
by Satisfied Customer
August 04, 2020
If you are looking for a safe laid out waiting area along with excellent customer care during this pandemic, Mercedes-Benz Plano is a great place to receive service. Thank you Jennifer Collins for your excel with excellent customer care during this pandemic, Mercedes-Benz Plano is a great place to receive service. Thank you Jennifer Collins for your excellent customer care. More
by Andrelldruffin
Employees Worked With
Jennifer Collins
August 03, 2020
As always great customer service by Todd Hartung and the rest of MB Plano team. I’ll continue to shop there for my car needs. rest of MB Plano team. I’ll continue to shop there for my car needs. More
by Manuel Z
Employees Worked With
July 30, 2020
Thank You to Plano Mercedes-Benz, the Service Manager and Staff provided excellent customer service! Kieth and the Team were Nimble with service request updates. Staff provided excellent customer service! Kieth and the Team were Nimble with service request updates. More
by Dr. P
Employees Worked With
Keith Damer
July 29, 2020
Check in was prompt and efficient. Clayton met me and I explained that the aux battery warning was lit. He arranged to have a replacement battery installed under the warranty that was in effect. He advised explained that the aux battery warning was lit. He arranged to have a replacement battery installed under the warranty that was in effect. He advised me that the installation was complete and the car was ready on a timely basis. He did an equally great job on June 24th for a "B" service - definitely an asset to MB Plano! Thank you! More
by wgodfrey08
Employees Worked With
Clayton Frazier
July 28, 2020
For service ask for Alykhan Lalani gives 💯 percent customers service!He will keep you updated at all times ! Tony Ortega best sales men,he will make sure get you exactly what you want ! customers service!He will keep you updated at all times ! Tony Ortega best sales men,he will make sure get you exactly what you want ! More
by marisae1975
Employees Worked With
Alykhan Lalani, Tony Ortega, Chris Peters, Michael Gibb
