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Mercedes-Benz of Plano
Plano, TX
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,135 reviews
March 17, 2020
recent service work Marc is always pleasant and keeps me informed about what needs to be done and how long it will take. my car is cleaned and ready when I'm ready for i Marc is always pleasant and keeps me informed about what needs to be done and how long it will take. my car is cleaned and ready when I'm ready for it. More
by mark.byrd
Employees Worked With
roger partridge
March 14, 2020
Marc is extremely knowledgeable and the BEST service Manager at any dealership I’ve ever visited. He’s attentive and extremely customer focused! If you take your care to Plano MB, I strongly recommend Manager at any dealership I’ve ever visited. He’s attentive and extremely customer focused! If you take your care to Plano MB, I strongly recommend Mark as your Service Manager. More
by GS
Employees Worked With
Marc Henley
March 12, 2020
MBPlano has an excellent staff. They are very knowledgeable and very caring about their customer. Their staff is very professional and friendly. I highly recommend! knowledgeable and very caring about their customer. Their staff is very professional and friendly. I highly recommend! More
by jennybeau
Employees Worked With
Taylor Wilson, Wade (Concierge), new guy in training( Concierge). All these guys get a 5 star rating and a 10 ranking in All areas!
March 11, 2020
Love this dealership! They always take care of me!! I am kept up to date as to anything that is unexpected. My car was clean and sparkly when I picked her up. kept up to date as to anything that is unexpected. My car was clean and sparkly when I picked her up. More
by KC
Employees Worked With
Chad Burton
March 09, 2020
We have been clients of Mercedes-Benz of Plano for several years. We have used the service department and have very satisfied. We recently ordered a new 2020 GLS. The sales and delivery staff did a su several years. We have used the service department and have very satisfied. We recently ordered a new 2020 GLS. The sales and delivery staff did a superb job. More
by lindseybradley221
Employees Worked With
Other Employees :
TJ and Wade did an excellent job!
March 06, 2020
Best service Dept! Chuck pullen is my service agent and he goes above and beyond to make sure my car is picked up and taken care of then they deliver back to me . Makes it so convenient with my work schedu he goes above and beyond to make sure my car is picked up and taken care of then they deliver back to me . Makes it so convenient with my work schedule More
by llilly9512
Employees Worked With
Chuck pullen
March 06, 2020
Excellent service and info flow by Glenn Manther. The work was extensive with AC and heater problems including tire / alignment. It was done in a timely manner work was extensive with AC and heater problems including tire / alignment. It was done in a timely manner More
by Srini
Employees Worked With
Glenn Manther
March 02, 2020
Awesome service with a very nice waiting area. My service was completed quickly and ahead of schedule. Coffee and snacks were a nice added touch. service was completed quickly and ahead of schedule. Coffee and snacks were a nice added touch. More
by Eusbkd
Employees Worked With
Z Lalani
March 02, 2020
This experience reflects my continued satisfaction with them. Facility is first rate, staff is knowledgeable and friendly and the cars are awesome. My past experience with service is excellent. them. Facility is first rate, staff is knowledgeable and friendly and the cars are awesome. My past experience with service is excellent. More
by Kuhl Richard
Employees Worked With
Other Employees :
Sabrina is top of the line. , Chris Moss
